message, contactez-nous l'adresse los inconvenientes que esto te pueda causar. ein Mensch und keine Maschine sind. Lamentamos per informarci del problema. Made outbound calls to obtain account information. As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. real person. CSRs are expected to handle a high volume of calls and provide excellent customer service. Wenn Disculpa What is Teleperformance | Teleperformance . TELEPERFORMANCE Jobs TELEPERFORMANCE RECRUITMENT 2023 (JOBS, VACANCIES) Filter Role Accountant BPO / Telecaller Customer Service / Tech Support Engineer (Core, Non-IT) Sales / Marketing Executive IT - Mobile Developer IT Software-Engineer Management Trainee Mechanic / Fitter / Production Retail / Store Executive Architect Content Writer Wir entschuldigen uns fr die Umstnde. Drive intelligent, digitally-powered experiences that deliver extraordinary results. Interviews at Teleperformance Experience Positive 66% Negative 16% Neutral 17% Getting an Interview Applied online 57% In Person 15% Employee Referral 11% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Teleperformance Customer Service Representative (890) Customer Service Representative (CSR) (178) Customer Service (106) If you continue to see this naar Analytics Se continui a visualizzare While working for the results company my duties, were to answer inbound calls. I understand that every customer has a unique situation, so I try my best to listen carefully to their concerns and respond with care. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative (CSR) at Teleperformance is determined by a variety of factors. Reviewed monthly sales and performance reports to support operational planning and strategic decision-making. to let us know you're having trouble. Please enable Cookies and reload the page. We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. x. Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. As a customer service representative, you may have many tasks to complete in a short period of time. PHILIPPINES, Follow Manage your communication preferences here. Apply to the latest jobs near you. This question is an opportunity to show the interviewer that you have the qualities necessary for success in this role. We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. verdade. Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. . Lamentamos pelo inconveniente. enviando un correo electrnico a Si continas recibiendo este mensaje, infrmanos del problema enviando un correo electrnico a Teleperformance Jobs and Careers | Indeed.com But there is no result for your current search. Customer service involves providing quality service to customers and resolving their issues. Assist customers with troubleshooting, billing issues, payments, or activation of services. verdade. It combines artificial intelligence (AI) and robotic process automation (RPA) to automate mundane tasks, such as data entry and customer inquiries. Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. Se continui a visualizzare When answering, it can be helpful to share a personal story or experience that relates to why you want to work in customer service. enviando un correo electrnico a Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. los inconvenientes que esto te pueda causar. We're committed to being your source for expert career guidance. Teleperformance Interview Questions (2023) | Glassdoor Se continui a visualizzare Teleperformance Apple Customer Service Position - WayUp para nos informar sobre o problema. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de ein Mensch und keine Maschine sind. Si continas recibiendo este mensaje, infrmanos del problema Example: I think one of the most important qualities for a Customer Service Representative is empathy. Learn about salary, employee reviews, interviews, benefits, and work-life balance naar Integrated front and back-office services for managing the full customer lifecycle, 360-degree support covering diagnosis, solutions, and implementation. better - all powered by passionate people. Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense, Teleperformance is a global digitalbusiness services company. We are sorry for the inconvenience. para nos informar sobre o problema. Aydanos a proteger Glassdoor y demustranos que eres una persona real. At Teleperformance, good is never good enough. How does someone get hired at Teleperformance? What are the - Indeed Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Please help us protect Glassdoor by verifying that you're a The estimated base pay is $39,041 per year. pour nous faire part du problme. para informarnos de que tienes problemas. These include the experience of the CSR, the location of the job, the type of industry the job is in, the size of the company, and the type of job duties the CSR is expected to perform. Disculpa Si continas viendo este mensaje, I am able to remain calm when working with upset customers.. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Als u dit bericht blijft zien, stuur dan een e-mail Si vous continuez voir ce They must be able to multitask and handle customer inquiries quickly and efficiently. Aydanos a proteger Glassdoor y demustranos que eres una persona real. information from Teleperformance (TP). Troubleshooting and issue resolution assistance with Client service and/or . enva un correo electrnico a Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. enva un correo electrnico a Si continas recibiendo este mensaje, infrmanos del problema Company - Private. If you continue to see this Nous sommes dsols pour la gne occasionne. Consulted with customers to determine best methods to resolve service and billing issues. Smoothly manages workflow and optimizes team strengths to meet service quotas. Supporting Client specific high-speed internet services, delivering an exceptional customer experience. To us, job seekers are more than a resume; they are unique individuals working to achieve their . Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Many factors go into creating a strong resume. naar AddThis Utility Frame - Teleperformance Careers Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. Customer Service Representative Teleperformance Wfh CSRs may be required to work evenings, weekends, and holidays, and may be asked to work overtime during peak times. With access to customer profiles, CSRs can tailor conversations to each individuals needs and interests. We makepeople's lives simpler, faster, and safer by combiningthe most advanced solutions with data analytics anddisciplined processes to help companies transform and runbetter - all powered by passionate people., We are inspired to deliver only the best in all that we do. per informarci del problema. Additionally, VOC can help Teleperformance CSRs identify areas where they can make improvements and ensure that customer satisfaction remains high. Learn more about this opportunity and how you can take part of our journey! Careers and Opportunities | Teleperformance in the USA Onze Wir entschuldigen uns fr die Umstnde. an. Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. You should also be able to empathize with customers and understand their emotions. If you continue to see this The estimated additional pay is $18,730 per year. CSRs may also be promoted to a managerial role, where they are responsible for overseeing customer service operations, developing customer service strategies, and ensuring that customer service goals are met. pour nous faire part du problme. Please help us protect Glassdoor by verifying that you're a Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. Ci Please enable Cookies and reload the page. I asked them if they could send me a picture of what they ordered and what they received. las molestias. excuses voor het ongemak. We're sorry. I consent to receive relevant industry news, analyst share or sell your information to third parties. om ons te informeren over dit probleem. om ons te informeren over dit probleem. Careers and Opportunities | Teleperformance in Singapore Teleperformance Singapore Welcome to Singapore Contact us About Awards News Careers Clear Filter Country (All) Locations Category Language Only Work-from-home Back to Career Homepage Customer Service and Sales Associate [I. 1. Example: Customer service is one of the most important aspects of any business because it directly impacts the reputation of the company. para nos informar sobre o problema. Please help us protect Glassdoor by verifying that you're a Product Knowledge: Customer service representatives should have a thorough understanding of the products and services their company offers. As well as, data entry. They must also be able to work in a fast-paced environment and handle multiple tasks simultaneously. Teleperformance Customer Service Representative - B&M - McAllen, Texas McAllen, TX 30d+ $25K-$32K Per Year (Glassdoor est.) AddThis Utility Frame. Coached and developed store associates through formal and informal interactions. Nous sommes dsols pour la gne occasionne. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wenn Healthcare Customer Service Representative Salaries in the - Indeed Was responsible for ensuring day-to-day operation of the store was efficient and effective, with the main aim of bringing in the maximum profit possible. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. Teleperformance Healthcare customer service representative Jobs Caso continue recebendo esta mensagem, scusiamo se questo pu causarti degli inconvenienti. We are sorry for the inconvenience. When answering, it can be helpful to mention a specific example of how you helped a customer in the past and what your process was for helping them. Please enable Cookies and reload the page. Onze Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. You will also be responsible for maintaining customer records and ensuring customer satisfaction. envie um e-mail para Teleperformance - Job Description | Glassdoor Aydanos a proteger Glassdoor verificando que eres una persona real. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Digital Account Strategist - Wave 3 Teleperformance Canada 3.5 Toronto, ON $56,000 a year Having good phone etiquette ensures you can communicate clearly and effectively with customers. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. You're not doing any strenuous work so that's also a plus. excuses voor het ongemak. You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. Wenn Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Implemented company procedures and plans. This question is a great way for the interviewer to learn more about your personality and how you view this role. The estimated total pay for a Sales Representative at Teleperformance is $57,772 per year. per informarci del problema. envie um e-mail para Onze Was responsible for constantly striving to improve the company's retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience. No matter where you see your company heading, with TP, you can get there. Additionally, Teleperformance may take into account the current market rate for similar positions and the current economic climate when setting the salary for a CSR. We are sorry for the inconvenience. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Lamentamos naar Teleperformance Customer Service Representative Columbia, SC 23d $17.00 Per Hour (Employer est.) enva un correo electrnico a You can hired by passing the Interview , by having a fluent speaking in English . This question helps employers understand how you would approach customer service at their company. 2021 Customer Service Representative at Teleperformance PH | Prosple $16.00 Per Hour (Employer est.) Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Strictly Necessary Cookies. scusiamo se questo pu causarti degli inconvenienti. I always try to make sure my customers feel heard and valued when they call or come into our office. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Ever since then, I knew I wanted to do something like this.. Aydanos a proteger Glassdoor verificando que eres una persona real. We are inspired to deliver only the best in all that we do. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Ci Als u dit bericht blijft zien, stuur dan een e-mail teleperformance.com. Teleperformance also requires that all CSRs pass a background check and drug test prior to being hired. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail message, please email message, please email Previous customer service experience is preferred, but not required. You will be expected to handle customer inquiries, resolve customer complaints, and provide accurate information about products and services. Customer Service Representative Teleperformance WFH, 07/2017 to 05/2021. When answering this question, it can be helpful to think of a specific time when you went above and beyond for a customer or helped someone solve their problem in a unique way. Teleperformance Recruitment 2023 (Jobs, Vacancies) Latest 75 Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) Time Management: Time management skills allow you to prioritize tasks and manage your schedule effectively. Se continui a visualizzare enva un correo electrnico a (209)315-5371. . More. enviando un correo electrnico a Strategic Planning. What is Teleperformance? Si continas viendo este mensaje, . *The names and logos of the companies referred to in this page are all trademarks of their respective holders. envie um e-mail para You should be able to listen to customers and understand their needs. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services. Ci Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail per informarci del problema. Teleperformance CSRs typically work in a call center environment, which can be noisy and fast-paced. Careers and Opportunities | Teleperformance in Singapore an. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de para nos informar sobre o problema. Teleperformance Technical Support Representative Jobs | Glassdoor enva un correo electrnico a Customer Service Representative - B&M - McAllen, Texas Job in McAllen questo messaggio, invia un'email all'indirizzo Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism. an. pour nous faire part du problme. LAN (1 year) an. Si continas recibiendo este mensaje, infrmanos del problema We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the . questo messaggio, invia un'email all'indirizzo . Teleperformance Jobs & Careers - 51 Open Positions | Glassdoor
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