The service is confidential and respectful. Central Complaints Team 0 There is a/are door(s) into the consultation / treatment room. Ground. There is a/are general domestic waste disposal units. We will ensure that your kind words are shared with the team. Pregnancy & Childbirth. Whipps Cross is one of our district general hospitals ideally located on the edge of Epping Forest, in the centre of Leytonstone. Share your experiences of UK health and care services, Published on nhs.uk on 01/03/2017 at 02:34, Default There is sufficient space for a wheelchair user to use the waiting area. There is also an entrance off James Lane which is the best entrance for car parks 3 and 4. Cloudflare Ray ID: 7c0e6785bbbd2ef2 In the midst of your grief, you have taken the time to share with us such positive feedback about the staff (who in your words), provided excellent care and compassion towards your mother on Syringa Ward at Whipps Cross Hospital, and for this we thank you. The email address for the Patient Advice and Liaison Service (PALS) is. From Wood Street station, take the bus 230 from Stop: D towards Wood Green Station. We are pleased that you are happy with the care provided at Whipps Cross hospital. ?r i`:gL!E)cd)T)D. Who has Care Opinion told about this story? The nearest standard toilet is located at Ground Orange Zone Junction 3. The Margaret Centre - a fully functioning Hospice 4. There is not a dropped kerb from the drop-off point. This accessible toilet is approximately 23m (25yd 6in) from the entrance of The Gillian Hanson Centre. The soap dispenser can be reached from seated on the toilet. Standard toilet facilities are available. The lighting levels at the reception point are good. Emergency and urgent care centre drop off - there are four bays located opposite the entrance. There is sufficient space to write or sign documents on the low section of the counter. Magazine: Whipps Cross Hospital Site map and wayfinding system. Report review titled Exceptional care as unsuitable. 2. Whipps Cross A-Z: Site Map & Wayfinding System. There is/are 9 designated Blue Badge parking bay(s) within the hospital car park. Just cant thank you all enough . The towel dispenser cannot be reached from seated on the toilet. or call us on 0845 113 0012, Response from There is not a level landing at the top of the ramp/slope. Response from Whipps Cross University Hospital 6 years ago Thanks for taking the time to send in your feedback. There is not a payment machine at a convenient height for wheelchair users. Pay and display machines are available in all car park areas. There is level access to the consultation / treatment room. A & E - Red Ground. The Blue Badge bay(s) is/are clearly marked. BSL interpreters can be provided on request. on my phone which I very much appreciated. There are also short stay drop-off/ pick-up only points near to A&E, Maternity and the Byron unit. Tell us what was good and what could be improved, say thanks or call for change Once again thank you, your comments which is very much appreciated. There is a canopy or recess which provides weather protection at this entrance. The nearest tube stations are Leytonstone on the central line, Walthamstow Central on the Victoria line or Leytonstone High Road is on the London overground line, from Barking to Gospel Oak. ", Whipps Cross University Hospital on the NHS website, Care Quality Commission inspection reports, Royal London Hospital for Integrated Medicine, National Hospital for Neurology and Neurosurgery, University College at Westmoreland Street, Walton Centre for Neurology & Neurosurgery, Royal National Hospital for Rheumatic Diseases, Robert Jones and Agnes Hunt Orthopaedic Hospital, Medical College of St Bartholomew's Hospital, Barts and The London Students' Association, https://en.wikipedia.org/w/index.php?title=Whipps_Cross_University_Hospital&oldid=1137811931, Health in the London Borough of Waltham Forest, Buildings and structures in the London Borough of Waltham Forest, Short description is different from Wikidata, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 6 February 2023, at 15:58. The waiting room / area is approximately 12m from the main entrance. 6@ 7jq/8o 9Y""uM*7+r3NJ87VpP jCG|-6)c7{{{=&]%] mdj2~R>Vo!SyLu6-w3`, Lr!lz:fTt_~?UwBG*"[ @] Car parkthree is located just off Hospital Road, but is located behind the maternity unit. Location. The toilet roll holder is not placed higher than 100cm (3ft 3in). You have already flagged this document.Thank you, for helping us keep this platform clean.The editors will have a look at it as soon as possible. The passionate staff at Whipps Cross are fully committed to providing safe and compassionate care and it is not unusual to speak to staff who have worked their whole careers decades in some cases within Whipps Cross. We were delighted to be commended by the Chief Nursing Officer for England, Jane Cummings following a recent visit. There is a dark mat or floor marking at this entrance that might be perceived as a hole. Additionally, W15 and W19 serve Leytonstone Tube Station for the Central line.[22]. The wash basin can be reached from seated on the toilet. The car park does not have a barrier control system. This accessible toilet is approximately 45m (49yd 8in) from the centre entrance. As you face the toilet pan the transfer space is on the right. The main entrance to the hospital is on Whipps Cross Road (the A114) between the Whipps Cross roundabout and the Green Man roundabout. (Purple), High The waiting room / area does have background music playing. ZU VERKAUFEN! Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area. or call us on 0845 113 0012, Response from There is a/are door(s) into the waiting room / area. As you face the toilet pan the transfer space is on the left. by martina feeney - Posted on 08 April 2023. the doctor i saw last wednesday at rheumatology was very good, he explained everything i needed to know,, arranged xrays blood tests ect,, and he was so easy to talk to,, i have been attending a few years now,, and all the doctors and staff are very helpful and nice, Report review titled great treatment as unsuitable, Dear Martina Feeney Visit https://www.careopinion.org.uk Thank you for taking the time to share your feedback following your visit to Whipps Cross Hospital. The height of the towel dispenser is 115cm (3ft 9in). Our post box can be found along the main hospital corridor near Trust Management Offices at Junction 3. The emergency pull cord alarm is not fully functional. A study of Eva Lckes's influence on a generation of nurse leaders:18801919' (Unpublished PhD thesis, University of Huddersfield, April 2022), Letitia Sarah Clark, 12 December 1919, Register of The Royal Red Cross, 18831994; WO145/2, 339; The National Archives, Kew [Available at: www.findmypast.co.uk, accessed on 7 March 2021], Barts and The London School of Medicine and Dentistry, "Buildings of Local Architectural or Historic Interest", "King George V visit commemorative plaque", "Whipps Cross: New 11m A&E department opens", "Whipps Cross University Hospital NHS Health Trust", "Hospitals with the worst records for superbug deaths", "Hospital radio among most popular in UK", "Hear Bedrock Radio in more Hospitals in East London", "Players surprise kids at Whipps Cross Hospital where Harry Kane was born! The ramp/slope is located in front of the entrance. A mobility scooter charging point is not available at the hospital. This car park is in high demand, and space availability is limited. The entrance area/door is not clearly signed. Wood Street and Walthamstow Central are on the Great Anglia Train line from Liverpool Street to Chingford. Kindly note that you will need to provide them with your NHS or hospital number, full name, date attended, contact number (would also be useful) and a summary so that they can ensure that the correct episode is reviewed. The dimensions of the accessible toilet are 200cm x 195cm (6ft 7in x 6ft 5in). The height of the reception counter is low (76cm or lower) . Ambulance came and really good staff. Everything was clearly explained. The height of the toilet seat above floor level is 45cm (1ft 6in). 6 years ago. There is not an assistance dog toilet or toileting area on the hospital site. Copyright 2023 AccessAble. 5 of the Blue Badge bays are off the drive leading to the Hospital Main Entrance, not in the main parking area. We are pleased to learn that you received such good person-centred care at Whipps Cross University Hospital, and will ensure that your kind words are shared with the Team. The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8535 6438. There is not an assistance dog toilet or toileting area on the hospital site. There is a/are manual, heavy, double door(s) between the Orange Zone main entrance and the department/service. This information is for the entrance located facing the Outpatients Building Car Park. The toilet is not for the sole use of disabled people. Your file is uploaded and ready to be published. This is the best entrance for car parks 1 and 2. We would like to share your kind words with the team that took care of you and would like to request that you email your details to The best route to this car park is via the James Lane entrance. Plane Tree Centre Whipps Cross Hospital 0.00 Miles Away; Whipps Cross X Ray And Nuclear Scans Dept 0.03 Miles Away; London Hyperbaric Medicine 0.03 Miles Away; Whipps Cross Outpatients 0.03 Miles Away; Whipps Cross University Hospital Eye Treatment Centre 0.04 Miles Away; Fracture Clinic Whipps Cross Hospital 0.04 Miles Away Kind regards Throughout my stay, I have experienced nothing but the very best care. Mirrors are placed at a lower level or at an angle for ease of use. There is not a clear unobstructed route to the reception point. It is open daily from 7am-7pm and is located between junctions 4 and 5 off the main corridor, in the red zone. The waiting room / area does not have background music playing. Woodlands Day Centre - cares for patients with all varieties of haematological disorders. The Gillian Hanson Centre is/are located in the Red Zone. There is a clear unobstructed route to the reception point. nhs.uk There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people. There is room for a wheelchair user to manoeuvre. The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main entrance. Central Complaints Team [2] Management passed from the Board of Guardians to the County Borough of West Ham council in 1930 as a result of the Local Government Act 1929. There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. Geography. There is a Patient Advice and Liaison Service (PALS) at the hospital. Language interpreters can be provided on request. These are clearly marked. Arrived by ambulance with my elderly mum who had collapsed .Wonderful staff who calmly did blood tests ,blood pressure ,ct head scan and put her on a drip .Own big cubicle which was spotlessly clean .She was give sandwiches and tea .Very thorough checks .Such a positive experience .Also the 2 lovely paramedics who were so patient and caring . hmo8SolHJItsU^&Xp&lMO:!&8a Gl%ZS=anx&WXXohi!m1N&0J"N (hxEmJ.s' 103w l)t3BwFvKbh\v:=?$uRWXWI:HJ b)h\ lU$Q>iTzu*$Deyew~`8O;#S#L |Y"$ KC pslYFXCXx.0NMlGS~cCG6g}DGF)TTy(H b+'1B%_WEz+8f74fq:8me}7.J;M$,U|5 W9ab5=v}beS',KZ\I*] @9%At(J,sY"Q&QU- Ku) {jQH jm65&t`#bx@`^` VnxNYo og i5``'6q The lateral transfer space is 126cm (4ft 2in). visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Wood Street or Walthamstow Central stations are the nearest rail stations. Post surgery i felt like it took a few times to ask for something not sure if thats because they were understaffed and busy or what. Close menu. Baby change facilities are located in the discharge lounge standard toilet. Parking spaces for Blue Badge holders do need to be booked in advance. Central Complaints Team. Take the W15 bus directly into the hospital grounds or get a taxi. as unsuitable, Dear Deana Mirrors are not placed at a lower level or at an angle for ease of use. E11 1NR. We use cookies on this site to enhance your user experience, Parking (Outpatients Blue Badge Bays), Consultation / Treatment Room (Recovery Area), Consultation / Treatment Room (Consultation), To view the web page described above click here (opens in new tab), Patient Advice and Liaison Service (PALS) link (new tab) - click here, Patients with Learning Disabilities Support link (new tab) - click here, Interpreting Services link (new tab) - click here, Availability and Location of Standard Toilets, Access to Standard Female and Male Toilet(s), Main Building and Hospital Main Entrance link (new tab) - click here. The reception point is approximately 40m (43yd 2ft) from the Centre Entrance. Its services include complementary therapy, symptom management, respite care and bereavement care and support. Kind regards Whipps Cross University Hospitalprovides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour emergency department and urgent care centre. UKRAINE SILBERKARTE MNZE signiert Krieg Slava Ukraini Wolodymyr Selenskyj 2022 Kampf - EUR 0,01. Motorised scooters are allowed in public parts of the venue. There are stops near the Hospital Main Entrance and also near Outpatients/ Maternity. 42-50 Victoria Street London, SW1H 0TL Tel: 020 7941 4600 London Transport's 24-Hour Travel Info Service: 020 7222 1234 020 7918 3015 minicom By tube Nearest tube station on the Central Line to the hospital is Leytonstone, one mile away. . Car parksone andtwo are located just off Hospital Road. Whipps Cross, Whipps, Waltham Forest, Hospital, redbridge Whipps Cross Hospital provides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour emergency department and urgent care centre. Have you experienced something like this, here or elsewhere? on the right to withdraw consent, can be found in the website's privacy policy. We look forward to hearing from you The height of the hand sanitiser is 109cm (3ft 7in). If our guide needs updating - just let us know using this form. Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request. The height of the hand sanitiser is 100cm (3ft 3in). A total of 19 bays are available for patients and visitors. London, E11 1NR. There is/are 7 Blue Badge parking bay(s) within the car park. The nearest Blue Badge bay is 15m (16yd 1ft) from the Outpatients entrance. Inside the venue, there is level access to the female and male toilets. Whipps Cross University Hospital , Whipps Cross Road , Leytonstone , London , E11 1NR . As you face the toilet the wall-mounted grab rails are on both sides. The opening hours are: Monday Friday 7am-10pm If our guide needs updating - just let us know using this form. [8], Whipps Cross provides a full range of local general hospital services and is home to one of the busiest A&E departments in the country. TFL's Transport Accessibility website includes links to useful information such as maps and guides in different formats and up to date information on temporary lift and escalator closures. the Margaret Centre providing palliative care for patients with life-limiting illnesses in 1987 and the Plane Tree Centre for the provision of . The hospital has a strong reputation as a centre of excellence for various specialist services, including urology, ENT, audiology, cardiology, colorectal surgery, cancer care and acute stroke care. Accessible toilet facilities are available. Whipps Cross University Hospital is located in Leytonstone in the East End of London. We use cookies on this site to enhance your user experience, Hospital Parking (Car Park 1 - Hospital Main Entrance), Outside Access (Hospital Main Entrance), Opening Times (The Gillian Hanson Centre), Reception (The Gillian Hanson Centre), Inside Access (The Gillian Hanson Centre), Consultation / Treatment Room (Office/Consultant), Consultation / Treatment Room (Consultant), Accessible Toilet (The Gillian Hanson Centre), To view the web page described above click here (opens in new tab), Patient Advice and Liaison Service (PALS) link (new tab) - click here, Patients with Learning Disabilities Support link (new tab) - click here, Interpreting Services link (new tab) - click here, To see the hospital parking charges please click here (opens new tab), Availability and Location of Standard Toilets, Main Building and Hospital Main Entrance link (new tab) - click here. All rights reserved. Report review titled Superb care as unsuitable, Dear Hazel Capal Location or Ward Junction Colour Zone Floor. We would welcome the opportunity to look into the concerns you have raised, and feedback to you as appropriate. March 29, 2023. A key is not required for the accessible toilet. [12] Whipps Cross was listed as having one of the worst rates for MRSA in 2008[13] but by 2010 Whipps Cross had the lowest rate of infections in London. It is managed by Barts Health NHS Trust . Please do not hesitate to contact the PALS Team on Tel. There is not a flashing fire alarm beacon within the room. [2], Forest House was used as a ward for male mental patients; it was closed in 1962 when a new hostel, Samuel Boyce Lodge, was opened, and was finally demolished in 1964. The width of the accessible toilet door is 85cm (2ft 9in). Barts Health NHS Trust. The ramp/slope is located between the first and second doors. There is not sufficient space for a wheelchair user to use the waiting area. Recommended option Train 4h 7m You can email the site owner to let them know you were blocked. The height of the towel dispenser is 128cm (4ft 2in). Payment signs are located at the payment machines in the car park. Whipps Cross University Hospital , Whipps Cross Road , Leytonstone , London , E11 1NR. Cardiovascular Diseases. Then turn right and continue along the corridor, the department is located on the left of the corridor. Report review titled Supportive staff as unsuitable, Dear patient The drop off point is located in front of the entrance. Access to the waiting area is unobstructed. Acorn ward 12 Green Lower. We would welcome the opportunity to look into this in a more detailed and personalised way; if you would like this to happen, please liaise with the PALS Team on site. 3. We look forward to hearing from you Site map, Copyright Barts Health London Private Care , Competitions and Markets Authority Declaration, Find out about disabled access to the restaurant. There is not a shelf within the accessible toilet. Whipps Cross Hospital Site map and wayfinding system Key to Symbols: Accident & Emergency Entrance Just Learning Nursery EUCC Accident & Emergency Bike Park D BACK ROA Emergency Medical Centre Car Park for Disabled People MRI Main Entrance B US R OU TE = Temporarily closed CT Shop Social Workers 1 2 3 4 Emergency Assessment Unit 1 Chest Clinic The buggy service operates from the hospital's main entrance and is available from Monday to Friday from 8.30am-3.30pm. Barts Health NHS Trust, by Raymond Clarke - Posted on 05 March 2023. Various staff members asked if we needed directions, and even the friendly tea lady in the eye department added to the positivity. All these services provide a connection to Waltamstow Central Tube and Overgound Station. Whipps Cross University Hospital, Whipps Cross Road, Leytonstone, London, E11 1NR 020 8539 5522 Send email Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? The reception point is located to the left after the day surgery reception and at the rear of the waiting area. Leytonstone Coordinates. The best route to this car park is via the James Lane . Leytonstone Whipps Cross University Hospital 6 years ago. 22 0 obj <> endobj Buses W12, W15, W19, 357 stop within the hospital grounds. This meant i was inconvenienced when trying to re arrange prebooked leave of work and care for after my surgery. This car parkshould be used for maternity, antenatal, and outpatients. [17], The final live broadcast from Whipps Cross Hospital Radio took place in September 2022, with the service due to close completely at the end of 2022. All staff on the ward and friendly and kind natured, it was definitely one of the most positive experiences Ive ever had at Whipps Cross so a really big thank you and shout out to the team on Plane Tree ward. On the day the staff were very friendly and helpful but the wait time was ridiculous. endstream endobj 23 0 obj <>>> endobj 24 0 obj <>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]/Properties<>>>/XObject<>>>/Rotate 0/TrimBox[26.3386 26.3386 868.228 621.614]/Type/Page>> endobj 25 0 obj <>stream Filters can be used to select options such as completely step-free or maximum walking times. There is a play area or toys/books for a child to play with. There is not a door release button when exiting. We are sorry and disappointed that your experience fell below the standards we aspire to, here at Barts Health NHS Trust. Whipps Cross University Hospital The consultant doctors and the ward doctors are patient and deal with all sorts of people and from my observations treat everyone with respect. The height of the wash basin is 80cm (2ft 7in). Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request. [2] In 1936 the hospital had 741 acute medical and surgical beds. Whipps Cross Road, Leytonstone, E11 1NR Medical dates: Medical character: 1903 - current Mainly acute In 1889 the West Ham Guardians bought Forest House and its estate of 44 acres of grounds as a site for a future infirmary, for which planning approval was granted in 1894. Please leave any borrowed books with ward clerks. There are volunteers available for help and assistance at the hospital. Wall mounted grab rails are available for the toilet. In the meantime, we will share your feedback with the department. Cental Complaints Team, I attended an appointment this morning for a hearing test in the Audiology Department and was extremely impressed with the kindness and helpfulness shown to me by the audiologist. Your file is uploaded and ready to be published. It is also most rewarding for us as a hospital to learn that both you and your husband has always been "impressed" with the service. The width of the door opening is 83cm (2ft 9in). There are volunteers available for help and assistance at the hospital. Victoria County History of Essex; Vol 4: OUP; 1973 p214, Rogers, Sarah (2022). There is a space for a wheelchair user to wait within the seating area. review titled Efficient, helpful and very caring service. review titled Faultless quick treatment and care. `p00?B@,`pFSTx[9>{@PX^[ A hb```g``a`a` L@q ' ) The entrance area/door is clearly signed. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. Plane Tree Centre is/are located on the ground floor of the Outpatients building in Yellow Zone. [18], In December 2022, Bedrock Radio replaced Whipps Cross Hospital Radio.
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