We were told that this may not be possible after all because they wouldnt be able to determine the demand of other club members even if we booked far in advance to secure the rooms. Occidental Punta Cana has 5 theme a-la-carte restaurants, one large buffet plus a hamburger joint for lunch and a pizza or taco place for dinner. Our members receive special attention and signature amenities, and each little detail that makes them feel special. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-27770125', '');}, 'log_autolink_impression');car salesman use. If the 5 days pass it is yours. *another note* - They werent trying to say they were going to give us a wedding. We had a corner room so could see the sea and the lagoon which was perfect. The time was right, because we went in October, low season in October-November and not too much people in the hotel. Nos enorgullece estar afiliados a RCI y nos complace dar la bienvenida a los miles de miembros que intercambian su tiempo para descubrir nuestros resorts en el paraso. First Club Members will now delight in the recent addition of a homey living room-style area complete with big screen TV and comfortable couches. Your outstanding and detailed review for sure will be marvelous help to the future guests.We will definitely pass your appreciation to all the staff that were mentioned by you. Let's keep our fingers crossed for each other! I was appauled at the strategies they tried to use on people, buy trying to apply emotions and guilt into buying and even peer pressure. We tried to cancel within the 5 days by FedXing our cancelation papers (we have moved to another city in Mexico and couldn't appear in person). Within Occidental Allegro Vacation Club, there are two different membershipsFirst Club and Grand Level. We learned that you have five business days from the date you sign the paperwork, and that there is nothing the company can give you or have you sign that will nullify this right. And now, as a part of Barcel Hotel Group, the options are growing even more! growth to the Club and It is sad because I had good memories of this place, but as a ploy to get my cheap Xcaret tickets, I uncovered what I did not want to see. Mrs Lorquet, as promised, I am pleased to confirm we have received the sum of 8766, as well as our complete satisfaction from dealing with you and your organization. What you need to do to cancel your Mexican timeshare. We were told by the sales man that we could cancel at any time hoever reading threads like this one i dont believe it to be the case>! Towels are available at the pool so no need to pack any. We selected the Royal Club Luxury room, but I wanted to upgrade to the Royal Club Junior Suit. The Mexican restaurant (La Hacienda) and the Royal Club along with Le Buffet were our favorite restaurants. Pilar O, Guest Experience Department at Occidental at Xcaret Destination, responded to this review. My husband just purchased the Occidental Vacation Club Membership, we are staying at the Occidental Grand Cozumel, they showed us a beautiful 2 bedroom unit with a living and dining area- we have since found out that there are no units like that here. It just isn't what we bought into. All the staff were great, very friendly, Alberto really looked after us at Guacamaya bar too, his jellyfish shot is well worth a try!! The Occidental Vacation Club has had the unique vision of offering an attractive and different product to Exclusive my Barcel rate Additional discount on bookings due to accumulation of stays 5% off starting from your 2nd booking 10% off 10% off Special offers and promotions Exclusive communication of corporate campaigns Booking flexibility We hope our experience can help others out there. Bonus Time and Yacht Club Privileges included Cuando Occidental Vacation Club, una divisin de Occidental Hotels and Resorts, recibi la codiciada calificacin de la Corona de Oro de RCI para 10 de sus resorts, decidieron celebrar. Please see our partners for more details. Shares dropped as much as 30% to a record low of $11.20 Tuesday morning before paring some of those losses. We were shown the membership club by Nina and Joshua, which was incredible!Although the membership was not for us at this moment in time, I would highly recommend this to family and friends. In the end we made the decision to purchase. During the day, enjoy the Premium bar, or just a relaxing place to hang out while listening to good music. We received a call that afternoon from the club office perplexed at why we would want to cancel our membership. Also on our paperwork it shows we purchased a two bedroom unit in Prime D2 season at Occidental Allegro Nuevo Vallarta. Occidental Punta Cana is a three-and-a-half-pearl all-inclusive resort with a gorgeous setting along Bavaro Beach. For those of you who have bought a house its much the same, page after page of paperwork that you need to sign. Occidental Resort Vacation Club Grand Level, Red Flags during a Timeshare/Vacation Club presentation, Marriott Vacation Club Destinations Exchange Program, Marriott vacation club points-good, bad and ugly. If you prefer to be out in the sun, go to the exclusive First Club beach area and enjoy the warm sea breeze. But, then she promptly booked my trip for me in 2010, just like I wanted, and everything went off without a hitch from there. Part of our package was a "free" week at Royal Hideaway. I will contact them and fingers crossed! A voucher for $275 US for dinner at a very high end restaurant in Playacar. Mexico, Dominican Republic, Costa Rica and Aruba are just some of the options your membership has to offer. Although all Occidental guests receive excellent treatment, we pay special attention to those that choose to upgrade to First Club, he says. Are you able to rent out vacations to other people through RCI and make any profit at all? Are First Club members able to sell a week? Many of Occidental Vacation Properties offer the concept of The First Club which provides upgraded services to Club Members. We want to express our most sincerely gratefulness to you for your kind words about the service you received from our staff, and the facilities.We look forward to welcoming you back!Sunny regards and best wishes. Tripadvisor performs checks on reviews. We at Occidental are continually looking for various ways to provide more value for our members, and one way we do this is by giving them more experiential choices. We had little English programming when it was working. This is the best most complete timeshare info I have ever read on TA. Luis Namnum, President of Occidental Vacation Club says that upon arrival First Club members are welcomed by the Concierge and greeted by name. Or click here for more international numbers. Occidental Vacation Club, part of Barcel Hotel Group Thats perfect for most of us!! Welcome to the world of outstanding vacations! What was supposed to be a wonderful end to our vacation turned into a stress filled nightmare. I reminded them that I had the paperwork stating how much our stay at the Royal Hideaway was valued at, and that we wouldnt be charged a penny more, and if they did try to charge use anything additional that they would be dealing with our credit card company (used to make the deposit), and our attorney. A few of the Barcelo Hotels have recently become partners of the Occidental . We had paid the down payment, then monthly amounts for approx 18 months, then simply stopped sending them money. a. The Occidental Cozumel caters to families and honeymooners alike, with six restaurants, in room dining, four bars and a nightclub, along with three pools and a Kids Club with a host of entertaining supervised activities. My family and I are members of the vacation club that allows us access to First Club. Rica and This year, Royal Hideaway Playacar is honored to be included in the category of Recommended Hotels, further solidifying the propertys status as one of the very best adults-only and all-inclusive resorts in the Riviera Maya. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-27533996', '');}, 'log_autolink_impression');flight costs and time, etc. Waited over three hours to get another room(Not the one we paid for). Please do not do anything like this before reading reviews and consulting an attorney, there is a reason they do not show you the contract upfront. But for breakfast we really loved the Royal Club restaurant and Le Buffet.The other a la carte restaurants open at night, you dont have to make reservations and the service is excellent. To see and hear about the Occidental Yacht Club experience, see some member videos at http://www.youtube.com/watch?v=R_Xr0WCpZ9U. Of course they keep sweetening the pot: Extra weeks to resorts they own at no extra cost. There's no beach. Dijo que recibir este premio es un gran honor. A few of the Barcelo Hotels have recently become partners of the Occidental Resort chain, and therefore we were given this destination for our vacation as a comparable alternative. We didn't go until our last day and i think it could have been the best meal all week! I have 3 favorite resorts, Xcaret, Allegro Playa and my newest Allegro Cozumel. Because the water is always tranquil, no danger, no big waves, no dangerous currents, lots of friendly fish, and is big enough for you or your kids to explore with a mask, fins, and snorkel. Normally, we went to the park after breakfast, spend time there, and came back to the hotel for lunch. FORBES TRAVEL GUIDE recognizes Royal Hideaway Playacar as one of the BEST Luxury Hotels in the WORLD, Occidental Vacation Club Offers Yacht Club Membership, Occidental Vacation Club recibe RCI Gold Crown Ratings, Occidental at Xcaret Destination Announces First Club Opening, Occidental Vacation Club Opens New Sales Room in Cancun, Grand Changes Made at Occidental Punta Cana First Club Lounge, Occidental Vacation Club Owners Praise Their Club. The steps are really quite simple, and that's what we wanted to let people know. I told them I would need to consult an attorney or research the company and they got us out asap. And moved it to the Lobby Very disapointed!Who wants to look at palm bushes and a parking lot! After clearing customs in (ta && ta.queueForLoad ? Pilar O, Reputation Management at Occidental at Xcaret Destination, responded to this review. !Fall in love with the nature, the people, the country And write a review because for us, this reviews helped us a lot! more, You seem to have JavaScript disabled. With nearly 25,000 members and 23 properties, the organization is heralded for being one of the first to bring all-inclusive resorts into the timeshare arena. I quietly and politely say "no thank you." Facebook Page Has Taken on a Life of Its Own, http://www.youtube.com/watch?v=R_Xr0WCpZ9U. Only the one they show. Internal Exchange within the Occidental Resorts As you know we are now in the rainy season, this is why it is delaying the completion of repair work on the pool. stories questions out there we wanted to let people know that they do have options, but only if they act in the first five working days. Several TA members gave me reassuring posts this winter when I was putting everything together, and so far the Occidental people have been good to work with. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service.We are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your next trip, to make it even better Warm Regards, Just back from this hotel and have to say its one of the best hotels in its price bracket, on arrival the staff are welcoming and very efficient, had no problem booking in all done quickly and with a smile, we were taken to our room by the bell boy so no trouble finding it,it had 2 queen sized beds, bedside cabinet, writing desk, large set of drawers, double wardrobe with lots of hangers, ( bonus ) ironing board with iron of course lol and another bonus free safe, bathroom was bright and airy with toilet and shower separate, had nice sunny balcony, only problem i had was it was only 2nd floor i had emailed and requested high floor as i get nervous down low when i am away with the girls,gave it a go though first night but never settled, on the morning and went down to see if they could move me up high,no problem we ended up on 7th floor, room was just as nice so well pleased,The hotel itself is very clean and modern but not that modern that it takes away the feeling of being in mexico, they had 4 restaurants, Italian,Mexican,Sea food,which you booked on a morning for or you could use buffet retaurant which was full of choices pleased every taste,we loved this breakfast and dinner as the friendly greeting of our server Nancy never failed to cheer us up, she did everything she could to make sure we were well looked after, big thank you to Nancy from us 2 ladies,now all the staff were great but she stood out as going that extra mile, along with Nelly on the pool and Antionio on lobby bar well done guys,The entertainment was very good even though day time activities was not for us watching it all happening was fun, Johnathan wa very loud and full of enthusiasm, Alex was good when johnny wasn't there thats when he came into his own showed how good an entertainer he is and of course Angel not leaving her out she was a beautiful relief from male dominance lol, night entertainment was good but not spectacular but watchable, the magician however was spectacular, and Michael Jackson tribute was fantastic, he might of been miming but the routines he aced, other times we were in lobby bar service as i said was brilliant Antonio always knew our drinks and what shots we liked,it was great getting together with all different nationalities there was always a great atmosphere, and everyone 1 chatted we always managed to make ourselves understoodAlong with a lovely beach and turquoise sea, this is a fantastic hotel, well done to the manager you got staff to be proud of. We wanted to cancel the membership, but we still feared that because we stayed at the Royal Hideaway that we would not be allowed to cancel. Dear Sudburyitalian:Before than anything a cordial greeting from the team that makes up the Hotel Barcel .We sincerely regret not being able this time to meet your high expectations and for give us your valuable time to write a review on this website and call our attention to issues in which we can improve. We are proud of the special vacation experiences we create for our First Club members through exceptional features and amenities such as this totally reimagined First Club Lounge, continued Namnum. We had a Studio and so did our son and his girlfriend in Building 17, for First Club members. Lets remember that were all adults here and you need to take responsibility for your actions. The entrance to the Park is near the beach in the hotel arriving to the dolphin area, or 4 minute walk from the main lobby, it also can be done by boat and you arrive exactly to the Park Auditorium named Tlachco Theater, where the show is presented every night.The 3 underground rivers at the park are incredible! The below is from a representative at PROFECO: a. The park is awesome, and is very big, and you need several days to enjoy its beauty and activities. Most resorts are full-service all-inclusive beach resorts. Members who already enjoy the all-inclusive options at OVC and still opt for the higher level yacht club vacation experience are primarily those who choose the finer things in life. SO..if you have a free week certificate, make sure you get written confirmation about when/where you can use it, and it may not hurt to keep calling until you get a friendly agent if you don't get the answers you want the first time. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Fourth surprise: A bottle of sparkling wine.Fifth??? This allows our Club to provide a membership I did pay for the wifi which is expensive but I never had a problem with connection anywhere, I could even face time from the sea :-) Can't find a fault, amazing hotel with gorgeous food and lovely staff. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Rooms were cleaned daily and minibar restocked. General Management Assistant. Angela says that for the last nine months Mikes knowledge of timesharing and OVC has been a cornerstone of our successful page., Cindy Harper, who has been a member for 15 years and hales from Sibley, Iowa says the FB page is one of her favorite things about the Club. !what a fantastic resort .we came to this hotel in oct 15 for 2 weeks and had a wonderful time.their are a few points id like to make this resort is pretty much in the jungle by the coast so bring your mosqueto spray they love the ankles , and ytheir is various wildlife roaming about on the floor are large iguanas and in the trees are monkeys and all sorts of other stuff our kids girls aged 10 and 8 loved it.their are lots of places to chill out we tended to either stay around the fun pool which had dayly activities going on which we all enjoyed from table tennis water polo and bingo to name a few but you get the idea all the normal resort fun stuff . We bought an alternating year Royal Club membership at Xcaret in 2008. It was after we got home and spoke to a representative about the possibility of booking all of our weeks at once for our wedding guests that we became truly alarmed. And now, as a part of Barcel Hotel Group, the options are growing even more! The vacation package experience starts with a relaxing ride to the marina in a private SUV. We are looking to travel mid March 2024 and would need accommodations for 4 adults and 1 child. Do you know if there is any way to cancel after the 5 days cooling off period. I am very worried they pulled a big switch on us. Mexico has their own version of the Consumer Protection Agency called PROFECO (http://www.profeco.gob.mx). A bottle of tequila! Just Purchased the Occidental Vacation Club Membership 12 years ago Save My husband and I purchased the Royal Club membership a few weeks ago. We stayed at this resort because we are members of the 'First Club', Occidental Resorts and when trying to use our membership weeks this last year, we were informed that there were no rooms available at ANY of their Mexican locations. We went to Lanzarote last October for a week on bonus time, hotel not the same standard as in Caribbean. Ask Sudburyitalian about Occidental Tucancun, Ask ReviewsByMichaela about Occidental Tucancun, We compared the lowest prices from 17 websites, We compared the lowest prices from 14 websites, Fiesta Americana Condesa Cancun All Inclusive, We compared the lowest prices from 15 websites, We compared the lowest prices from 12 websites, Book Direct for the Lowest Rates and Exclusive Benefits. The accommodation and benefits of this membership takes the stress out of booking holiday through a travel agent. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. In fact, the whole roundabout tone of the emails made me really worry. When I asked for it I got nothing but sales crap. With $1.4 million in renovations being poured into the spectacular resort, the First Club Lounge is now modernized, colorful and exceptionally comfortable. Occidental Vacation Club Selling Personal Information? !The food was lovely, lots of choice, we didn't try any of the other restaurants but can highly recommend the main buffet.On arrival we were disappointed that our room was lagoon facing but we had a great view across Cancun being on the 6th floor and a private sunny balcony that was not overlooked.Would definitely stay here again, can't wait to go back. You will love it, all the way around. When you become a First Club member, you acquire unrestricted access not only to first class vacationing, but also to a better side of life, and many new friends that will be very happy to see you each time you return. With a strategy based on continuous innovation and a different approach to reaching out to potential Mexico, Dominican Republic, Costa Rica and Aruba are just some of the options your membership has to offer. Making sure you feel at ease is our priority and we are glad to have correctly responded to your requests. This First Club Membership within The Occidental Vacation Club offers special attentions with access to First Club lounge, Private Club areas on the beach, pool and restaurants in addition to superior and tastefully decorated units. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. In order to activate your account please fill out the following form. At the moment, the Club has two levels of membership, the First Club and Grand Level, with plans to add an even higher level, like a Boutique-style hotel, within the resorts. I am very nervous about this and don't know if I will regret it! This Membership at Occidental First Club is for those who to be pampered is an integral part of their vacation. The staff here are so friendly and have made this holiday one we will never forget! It is a beautiful resort and the first club staff are great. The man in charge on a day-to-day basis is Michael Barca from Lindenhurst, New York, who, along with founder Angela, is responsible for growing the membership on the page. the milk tastes like our milk which the kids were pleased about.their are plenty of activities like the xceret park and various other attractions however we really just kicked back and chilled out at the hotel have been to mexico before and just wanted to relax .best scuba diving saw sea turtles a showl of squid a 1.8metre barracuda no word of a lie!!! Dear lindylouharkerI would like to thank you for choosing Barcel as your vacation hotel and the time you have taken to share your impressions of the property and services.We are happy that we have exceeded your expectations and you have enjoyed your stay with us.Our goal remains that of serving all of our guests to the best of our ability, to ensure that we are creating unforgettable experiences. You can contact them with questions about your situation. I travel around the world, and take 3-4 vacations a year, just wouldn't put myself in those type of situations. The hotel is beautiful as is the food at the buffets/ restaurants. We hope all your glad experiences were as delightful for bring you back to Barcel soon.We do our best to provide the best possible service to our guests. A lush garden area, which is full of canals and bridges that lend the spot a very romantic atmosphere. The Yacht Club Membership is offered as an addition to First Club and Grand Level members and includes a 4-6 hour cruise from Punta Cana, Riviera Maya area or Aruba. My timeshare experience has been pretty accurate and good. In this case, the costs of shipping and insurance will be the responsibility of the consumer.". You don't need a high priced Mexican lawfirm (we almost paid over $1,000 to a Mexican lawfirm to help us get out of it before we fully understood our rights), you just need to know what you need to do. We werent looking for a handout; we just didnt want to be stuck with the timeshare for the next 25 years. Even sometimes we had no waiting time. You had a year. The service was very good thanks to Daniel, Hernan, Roberto, Luis, etc. Most guests we met were friendly. Our first dinner was awesome, very romantic in the special Royal Club a la carte restaurant. Was the address you Fed Ex your cancellation to in Playa del Carmen? We had said to each other that we were going to set a clock, and ask to leave at the 90 minute mark. I saw many negative reviews in trip Advisor about this hotel, but in Mexico theres a saying that goes something like: Everybody hates or loves the circus depending on the seats they got. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-27506932', '');}, 'log_autolink_impression');airfare deals. Since 1958, this prestigious award has showcased the best luxury hotels in the world, which are analyzed and qualified under an extensive list of strict parameters within the Star Rating system. Your specially appointed 2-bedroom suite is equipped with every conceivable comfort and luxury, including Snorkeling Gear or a Fishing Rod, as well as special privileges to beach beds, Members Only Lounge for a daily Gourmet Breakfast and Premium bar. The refurbishments have expanded both the reception and waiting area, where First Club Members arrive to enjoy a welcome beverage and private, attentive First Club Concierge check-in services. "No solo estamos ubicados en reas tropicales espectaculares con mucho sol y diversin, tambin trabajamos arduamente para que todos los aspectos de nuestras vacaciones con todo incluido sean agradables para los visitantes de todo el mundo", dijo Namnum. Anyone else? Or just rest in the hammocks, in the Bali beds if you are in the Royal Club area, etc. Adems de otras calidades de clasificacin, la designacin final de la Corona de Oro se logra solo a travs de Comentarios de Invitados reales con calificaciones de puntos que deben ser ms altas que 4.4 de 5. He then continued to postpone finding a resolution and stopped responding to emailsit is now a week prior to when we wish to leave and still have no resolution. You spend the next hour signing paperwork. I will share your comments with the team, I am sure that this will serve as an encouragement to our staffs as we constantly strive to provide consistent quality of service to our guests.We are looking forward to welcome you in the near future.. Best regards, wow wow wow !! Thanks for a fantastic week! We don't even want to vacation ther anymore. Barcel Hotels and Resorts is considering important renovation plans for the Occidental hotels, with a possible investment of somewhere between $120 and $150 million, while at the same time reviewing the brand structure of the Occidental properties and how it blends with the existing Barcel Hotels and Resorts portfolio. We also found the Amstar Reps at the hotel to be very helpful.We would gladly to back to this resort and hope to do so in the next year or two as the park next door needs more exploring, its huge, get a multi pass if possible as it may work out cheaper, we paid 249 usd for a one day pass. Is the membership truly a "good deal"? I've purchased points from Diamond Resorts 3 years ago. What is the deal that you purchased? Riviera Maya, Aruba and the East Coast of Dominican Republic are all abundant in natural beauty. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. I was not even interested but I was afriad for the families I saw there that likely saved fro this vacation and got sucked into buying and now saddled with debt based on the emotion and this luxury sweet they showed them in the Royal Club. Following up on the Occidental Vacation Club growth plans, a new sales room opened at the Barcel Tucancn Beach. from the Tamarindo city cent. They offered us refreshments and we accepted. USA/Canada 888-538-8048. We tried to do everything at least one time during our vacations and we didnt have time for all, but theres lots of things to do for everyone.We loved all restaurants, in Le Buffett we tried everything: fruit, cereals, proteins, drinks even if you are allergic to milk or gluten you will always find something for you. From what I hear all the OVC resorts are wonderful. Our First Club membership offers special attention with access to a private First Club lounge, private club ar.
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