Down payment was made in May on the purchase of the Jeep Wrangler. Ci Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers Diversity and Inclusion Tech At Bloomberg. ****** ****** (Ford service manager) never submitted a check request to refund Ms. *******. Pre-Owned and a PLATINUM EXTENDED WARRANTY for 84 mths, unlimited miles was also purchased, plus the *** Insurance. Due to current inventory shortages, an Altima was not available. Mrs. ****** declined and returned the Wrangler. We sincerely apologize for the Inconvenience but feel we have done all we can do and offered her to keep either vehicle. Her husband, an American Airlines clerk who died in 2013, used two of those Chase accounts, records show. Due to the Dealership running my credit for a new vehicle contract the original loan could not be honored and I'm being told that the $7k would not be returned nor applied for a new vehicle my only option is to try to get approved for the Jeep again or have them give me a vehicle that I did not plan on getting. F-150 Vehicles. terrible service!!! Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Auto Group. 63,176. Don Davis Auto Group has an overall rating of 2.6 out of 5, based on over 44 reviews left anonymously by employees. Don Davis Auto Group . At that time we had already paid of the loan on her Jeep Wrangler and the lender refused to reopen loan thereby leaving us holding the loan on her Jeep Wrangler. The Tarrant County lawsuit seeks more than 70-million dollars in damages alleging that misrepresented safety features were used in order to entice 45-year old Todd Arnold into buying the Toyota pickup truck. To keep growing and building on our success we look for like-minded individuals to join our team. Sign Up For Price Drop Alerts Confirm Availability Get Lease Payment Apply For Financing Request a Quote Dodge Chrysler Jeep Ram. Si continas viendo este mensaje, Today as I was speaking to him he just hung up the phone as I was talking. After offering Mr. ****** the new payment, he accepted. The down payment reduced the payoff on the Wrangler that much but was still $2,907.08 more than the fair market value. Federal prosecutors in Dallas are continuing to target her assets to help offset her six-figure court-ordered restitution. Kevin is a multiple recipient of the Stephen Philbin Award for excellence in legal reporting. She arrived around 7:00pm. Magnetic 2018 Ford Fusion Hybrid S FWD I4 Hybrid E-CVT AutomaticThis Fusion Hybrid features: 43/41 City/Highway MPGDon Davis Ford(more) Mileage. I have proof and witnesses of this. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Called again on 7/16 for status. You are not hurting me, you are only hurting yourself. Don Davis Ford is located at 633 N. Watson Rd, Arlington, TX 76011. These awards and industry recognition are the result of the dedicated effort of a lot of really great people each and every day. BBB is here to help. Finally spoke to a mgr Austin that evening. Our service manager at this store was out on vacation last week. Don Davis Auto Group - Dodge Jeep Ram Dealer Arlington, Dallas, Ft Worth TX . Ms. ******** did purchase her 2015 Escape from us in march of 2022 with over 120k miles. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB Business Profiles may not be reproduced for sales or promotional purposes. I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. excuses voor het ongemak. Robert Howard - President for Don Davis Ford, Inc. - Corporation Wiki Contact Us. The overall price does not show in the quality of this vehicle. I received a call from Manny the worst service representative Ive every dealt with gives me a call and says they charge a ****** diagnostic fee and if I decide to move forward the fee would go towards my bill. Don Davis Discount $832 Don Davis Price $31,848 *Manufacturer's Rebate subject to residency restrictions. Mr. Arnold suffered catastrophic brain damage when the roof of his 2011 Toyota Tundra Truck crushed his head and face during a minor single-vehicle accident because the truck's roof peeled back like a cheap tomato can. The fact that you are even trying to argue that the customer is wrong, is very telling of you and your "dealership" and your unwillingness to actually help people. ****************** had to search from ******** just to find this vehicle. Through our back and forth phone conversations, this person was rude and short with me the entire time. 11 Next 121 vehicles found View: results per page Used 2009 Ford Escape XLT Compare 888-802-2903 View All Auto Group Site. I called and was informed he no longer worked there. Collision Center. International Association of Better Business Bureaus. Our culture rests on providing opportunity and challenge for our team members while encouraging healthy work-life balance. Due to our providingfinancial assistance, we believewe have provided Ms. ******** more than a fair amount of good will. Working at DON DAVIS AUTO GROUP: 48 Reviews - Indeed So I returned the Nissan Rogue and received the Jeep Wrangler that I traded in back, I was informed that my initial contract with my prior financing would be reverted back. Javier Alvarado. Sentra Vehicles. We have nearly 100 Chevy Silverado and Sierra pickup trucks on hand, providing a great selection of work-ready vehicles to our customers. Instead they replaced the PRO SR (which I had mentioned repeatedly in conversations with ****) for $165 and sourced from a speed shop. Don Davis Auto Group HOME OUR DEALERSHIP Dodge Chrysler Jeep Ram Nissan Ford NEW VEHICLES Search Inventory Nissan Vehicles Jeep Vehicles It sounds like this was not all made clear to him, as he is questioning if he even has an after****et intake, so it would appear that it was not communicated well, as is too often what leads to these issues. Finance Department - Don Davis Nissan Every single service review was abhorrent! Search Inventory. Meet the Staff. I might note that he did not take his vehicle to an ********** store, since that is who he purchased it from. I might not that he did not take his vehicle to an ********** store, since that is who he purchased it from. BBB Business Profiles generally cover a three-year reporting period. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. To hide the thefts, Lewis made false entries in the accounting software on her work computer, claiming the checks paid expenses related to Davis' personal investments and/or assets, according to court records. https://www.nissan.dondavisautogroup.com/search/new-nissan-versa-*********-**/?cy=76018&md=264&tp=new. Rogue Vehicles. . This dealership has a horrible reputation and I definitely see why. At that time we had already paid of the loan on her Jeep Wrangler, and the lender refused to reopen loan thereby leaving us holding the loan on her Jeep Wrangler. I am rejecting this response because: I did in fact make an appointment for 7:30am for the morning I stopped by for my scheduled appointment. Robert Howard - Don Davis Auto Group, Inc., Arlington, Texas - AllPeople Don Davis Dodge in Arlington, TX offers new and used Chrysler, Dodge, Jeep, Ram and Wagoneer cars, trucks, and SUVs to our customers near Dallas. We are the only Nissan in Dallas/Fort ***** that clearly states our accessories on each new vehicle in stock. para nos informar sobre o problema. We strive to create an environment that is entrepreneurial, nurtures personal development and builds on unique talents. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We are sorry for the inconvenience. Pre-Owned One-Owner 2019 Mazda Mazda3 Sedan Select in Arlington, TX While we know this frustratingfor Mr. ******, it is also frustrating to us as we do not get to sell Mr., ****** a vehicle. I have proof and witnesses of this. FORT WORTH, Texas, Sept. 23, 2020 /PRNewswire/ --A salesman for the Don Davis Auto Group allegedly made a "Faustian bargain" by trading honesty for a sales commission according to a new lawsuit. With that said, it would be my opinion that his request is not completely unreasonable, as it appears we failed to communicate properly the repairs needed and reasons for the delays. Clean CARFAX. I asked our service manager to contact him to get a better understanding of his complaint. There needs to be ramifications for this. See details. The lawsuit accuses the salesman of Don Davis Auto Group of fabricating a story that the Toyota Tundra was safer and tougher than any Chevrolet, Ford, or Ram truck. Onze He then asked when and where the vehicle was purchased and how many miles the vehicle had when purchased so I told him he then said "there shouldn't be this kind of build-up already" and said "this vehicle needs to be taken back to where it was purchased and have them do the ************ change". unacceptable poor effort!! real person. Caso continue recebendo esta mensagem, Kevin Krause. Mrs. ****** declined and returned the Wrangler. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Went to pick up truck and oil change not completed. She has paid $104,532 so far, according to court records. And even though all pre-owned vehiclesare sold strictlyas is, we have helped Ms. ******** repeated with repairs with her vehicle. I am seeking a partial refund of $300.00 from the total charge of $613.97 and an apology/explanation for the poor customer service I received from ****. We did attempt to trade MS. ******** into another vehiclebut we could not obtain financingdue to circumstances outside the dealerships control. Pre-Owned One-Owner 2019 Mazda Mazda3 Sedan Select Sonic Silver Metallic in Arlington, TX at Don Davis Nissan - Call us now 877-379-3670 for more information about this Stock #N63587B Don Davis Nissan OUR DEALERSHIPS Auto Group Dodge Chrysler Jeep Ram Ford Collision Center NEW Search Inventory Rogue Vehicles Kicks Vehicles Pathfinder Vehicles ***** the service rep who is absolutely horrible goes to the back gets my truck and parks it directly in front of another vehicle so there is no possible way the wrecker can access my truck. No, I did not take my vehicle to **********, as they told me I would have to leave my truck with them for TWO weeks with no loaner. Was informed it would take 3-4 days. There needs to be ramifications for this. Then BOTH Dealerships reported work on the CarFax report. ABS brakes.Don Davis Ford is family owned & operated and has been is business since 1979. I checked with our call center and they did have a call from Mr. **** about getting an appointment to have his truck diagnosed and repaired. We cannot put him ahead of other customers that have already left their vehicles with us for diagnosis and repair. Nous sommes dsols pour la gne occasionne. Some of the more recent: Nissan #4 in the Nation by Sales Volume, Automotive News Top 125 Dealership Groups, Top 100 Private Companies (#8) Tarrant County FW Business Press. While the Versa that ****************** wanted never was on or website, you can see the accessories price added to this vehicle. Its why Don Davis Auto Group stands out as an industry leader and why people want to work with us, organizations want to partner with us and why clients come to us time and again as a leading resource for for all of their vehicle needs. This is a multi-location business. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail He is very unprofessional and sassy! Due to financial circumstances I will not be with a vehicle due to oversight on the dealership and I am trying to get this issue resolved but I feel that they are trying to get me into another vehicle to get rid of the issue as soon as possible without anything being resolved or basically sweep the problem "under the rug". Although Don Davis Ford is not open 24 hours a day, seven days a week - our website is always . **** *******. Complaints for Don Davis Auto Group, Inc. - Better Business Bureau And if we could have obtained financingfor Mr.******, we would have. Se continui a visualizzare Again, we offered Mr. ****** his purchase price as goodwill. I did not hang up while attempting to make an appointment. . 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"How do you know when a salesman for Don Davis Auto Group is lying about the Toyota Tundra? If you have any questions, feel free to call me at ************. We offered to show Mr. ****** a SUV that we did have available. The shop ******* assisted in getting the vehicle into a position to be towed and they left with the vehicle that evening. Jim Brown - CFO - Don Davis Auto Group | LinkedIn - During one of our conversations, **** told me a special S&B Air Intake System 99-203 air filter was needed (sourced exclusively from Ford) for $300 and that they were having difficulty obtaining it. Lies lies lies all lies. This rating has decreased by -19% over the last 12 months. I am paying $23,000 for a vehicle that had been in an accident and I had no knowledge off with damage on it that repair alone will cost me over $1,500. I work full time+, am taking classes to further my education and I take care of my son. Mr. **** does not seem interested in allowing us to assist him. On 11/4 ****************** spoke to both one of our customer relation representatives along with a New Vehicle salesperson, ************************ During this conversation, we confirmed that this vehicle was available. I would love for them to complete their promise and put me in a Nissan 2021 for the price I was previously paying or I will never come back to Nissan in the future. So I followed back with them, the Service Manager showed me some build-up on the oil cap and said "they couldn't do the oil change at that location because of this". . Note that complaint text that is displayed might not represent all complaints filed with BBB. Dodge Chrysler Jeep Ram. "I would just buy a new car if i were you"Quoted over $8k for repairs. Then BOTH Dealerships reported work on the CarFax report. 877-424-2942. Unfortunately, after submitting Mr. ****** application, none of our lenders would offer financing. They kept the car for approximately 1 month. Lamentamos pelo inconveniente. The final result being that Mrs. ****** got rid of her Jeep Wrangler that she owed $9,907.08 more that its market value with a payment of $7,000 and leaving us with a loss of $2,907.08 plus approximately $2,000 worth of wheels and tires removed from the Wrangler before returning it to us. Thirty minutes later he calls me back and tells me its my water pump and with parts and labor itll be $860.00. At no point was I under the impression that they would be able to look at the truck the day I dropped it off. I have tried to get them to get me in contact with ****** ******, who is the owner of Don Davis auto group with no avail. Kevin has worked for The Dallas Morning News since 2003. Called again on 7/18, sent to voice-mail again, left message. Mr. *****, I spoke with Mr. **** on 06/04/22. Visit us for sales, financing, service, and parts! Todd Arnold was riding in the front passenger seat of his Toyota Tundra when it struck a wood post on a barbed-wire fence. Mustang Vehicles. Auto Group. Other than the initial phone call acknowledging that they had my vehicle, I received ZERO proactive communications from the Ford service representative, ****, during this time. 9% of employees would recommend working at Don Davis Auto Group to a friend and 24% have a positive outlook for the business. President/Owner at Brown Properties Olive Branch, MS. Jim Brown. Keep it up guys. She choose not to repurchase either unit. FORT WORTH, Texas, Sept. 23, 2020 /PRNewswire/ -- A salesman for the Don Davis Auto Group allegedly made a "Faustian bargain" by trading honesty for a sales commission according to a new. Please people DO NOT I REPEAT DO NOT bring your car to be serviced here. Advised her that I wanted a call on 7/19 with status. Search Inventory. Let me know if there is anything else you need from me. CARFAX One-Owner. During the conversation, **** review pricing with ****************** along with the dealer added accessories that all new vehicles receive. When I took my vehicle to the collision center for repairs a few days later I was contacted letting me know there was more damage than I thought the bumper was rusting due to a previous accident . This business is in an industry that may require professional licensing, bonding or registration. - All on-going communication with the service department was initiated by me. Not once was I offered a rental vehicle from anyone at Don *********************** I asked about a loaner and I was told none was available. On 12/13/2022 she informed us that she was having the vehicle towed out. She choose not to repurchase either unit. I cannot be without a vehicle so they are forcing me to drive a truck with faulty safety features. from 8 AM - 9 PM ET. And as a prior employee ofthe dealership, MS. ******** know I am here every day. He talked to her this morning to confirm the mailing address, and we will get a check in the mail right away. We want our car back now. No calls, awful service. No further contact from you is necessary as I have seen and heard enough. Search Inventory. About 1-2 weeks into my experience working I was left alone like completely alone. Used Certified One-Owner 2023 Ram 2500 Power Wagon Rebel in Arlington I have a 700 + credit score and have never made a late payment but they have refused to lower my payment or accommodate me for the promise they failed to keep. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Collision Center. However, after delivery the lender declined to fund the contract on the Nissan Rogue unless Ms. ****** traded in both of her cars, which she declined to do. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. When typing in this field, a list of search results will appear and be automatically updated as you type. Nissan. Passenger Suffered Catastrophic Brain Injury As A Result Of Salesman's Lies According to Lawsuit. Used One-Owner 2013 Dodge Charger SE Pitch Black in Arlington, TX at Don Davis - Call us now 888-802-2903 for more information about this Stock #P22725. I bought a brand new truck with an extended warranty. Additionally, we never added a Market price adjustment increase due to record ow inventory. Aydanos a proteger Glassdoor y demustranos que eres una persona real. On my way to work I receive a text not a call that the water pump they had was cracked and they have to order a new one which will be in on Thursday 12/15. They pulled the truck around and in just a few minutes the young lady was coming back out to let me know that the Service Tech and the Service Manager wanted to speak with me and show me what's going on with the oil in the vehicle. . He hung up without making an appointment. BBB Business Profiles are subject to change at any time. Vehicles for Sale in Arlington, TX - Don Davis Ford - Don Davis Auto Group It was 4 weeks before my truck was ready for pick-up. $70 Million Lawsuit Accuses Don Davis Auto Group of Misrepresenting Sales Manager. We agreed. Spoke to someone after calling again, was informed there were no updates. This is why you want join our winning team. message, please email The customer's vehicle was diagnosed with a leaking water pump on 12/12/22. scusiamo se questo pu causarti degli inconvenienti. ******* was very rude when speaking to us, asking "I need to repeat everything to you again?" I have also followed through with Nissan Consumer Affairs twice and have still gotten NO results as of 1/31/2023. Why did **** communicate a specific part requirement to me and then do something else? Requested to give another day. Feds go after assets of former personal assistant to North Texas auto If you have any questions, feel free to contact me. Over the years we compiled quite an impressive list of manufacturers, industry and civic awards. I informed him that we would be able to look at it on 06/09 or 06/10. - On the service invoice, it appears that the truck was driven 2 hours/100 miles for testing. enva un correo electrnico a At this time the dash lights were illuminated. Don Davis Nissan has been proudly serving Arlington, Texas since July 1979! ****************** did not order this unit asked to put a deposit to hold this vehicle for him. Nissan. naar Collision Center. No ma'am. The Rouge payment was less than she originally had signed up for and the Jeep payment was the same as she had been paying. Please Reference BBB ******************************************* for more info. As a matter of policy, BBB does not endorse any product, service or business. For 40 years Don Davis Auto Group has continued to grow based on our fantastic group of employees. The company sells new cars and trucks built by Chrysler, Dodge, Ford, Jeep, Lincoln, Mercury, Nissan, Scion, and Toyota. That has absolutely nothing to do with any of this, as the warrant can be use at ANY dealership. If you have any other questions, feel free to call ************. Titan Vehicles. Complaint: 17290977 An honest person can only conclude that the salesman for Don Davis Auto simply concocted a lie "that Toyota used 'super steel'" to close a car deal according to the lawsuit. EMPLOYMENT; Parts & Service: 888-280-0847 Sales: 888-802-2903; BBB Business Profiles generally cover a three-year reporting period. Yet another bald face lie. If the CarFax is wrong now as I know for a FACT it is now, how do I know it wasn't fraudulently reported on before?? 14508 others named Jim Brown are on LinkedIn . I wasn't happy with the fact that you expect me to be without my vehicle for 5 business days, without any kind of loaner, just to tell me what was wrong. Wenn BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I have been trying to contact the general manager by email,by phone,by text with no response at all. We had our shop ******* jump start the vehicle, as it was in a parking spot that could not be accessed by a wrecker and the car would not start to be moved. CFO at Don Davis Auto Group. I guess when the truth is told you have to come back with a lie! Address (es) 1320 East 1-20 Alrington, TX 76018. We discussed the issue he is having and we went over his extended warranty information provided through ********** where he purchased the truck. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Don Davis was an okay place to work to say the less. We are rejecting the original response as we have not received any correspondence or the promised refund from this business.
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