greatix newcastle hospitals

Newcastle Hospitals advises people should only call 999 or go to an Emergency Department if you or someone else has a life-threatening emergency, such as: signs of a heart attack - chest pain, pressure, heaviness, tightness or squeezing across the chest, signs of a stroke - face dropping on one side, cannot hold both arms up, difficulty speaking, sudden confusion (delirium) - cannot be sure of own name or age, suicide attempt - by taking something or self-harming, severe difficulty breathing - not being able to get words out, choking or gaspingchoking on liquids or solids right now, heavy bleeding - spraying, pouring or enough to make a puddle, severe injuries - after a serious accident or assault, seizure (fit) - shaking or jerking because of a fit, or unconscious (cannot be woken up)sudden, rapid swelling of the lips, mouth, throat or tongue. 3 0 obj Completing a Greatix nomination is a simple way to reward a member of staff for providing you or your loved onewith excellent care. It is aimed to be 'for staff, by staff' to encourage peer-to-peer recognition. Submitting a GREAT-ix aims to capture the positive events in the NHS and improve safety by sharing and spreading excellence. This learning is then presented back to the organisation through forums such as our, The main challenges for us were taking the idea from a more static environment, such as a hospital, to a mobile healthcare service. 1 0 obj Completing a Greatix nomination is a simple way to reward a member of staff for providing you or your loved one with excellent care . "Having an insight into the world of QI and the cry of PDSA [plan-do-study-act] from my good friend Dave Morgan resonating in my mind, I thought back to the coffee shop and used the spirit of those words, decided to throw caution to the wind, made a decision to ask for forgiveness if it all went horribly wrong and J*DI ! This has the dual benefit of improving patient care and boosting staff morale by recognising when people have given that bit extra to ensure our patients are receiving the best care we can provide. We are averaging around 10 forms per week with an increase in submissions as staff show appreciation for each other during the challenging COVID times. Initially, it was launched in line with our new intranet site and was mentioned in our Chief Executives weekly bulletin to help to increase awareness while we were getting posters printed forthe stations and offices. This is a structured approach to enable us to share the learning from the day-to-day excellence which is happening across the Trust. This concept at its fundamentals relies on the acknowledgement that things do go right and recognising them when they do . "Imagine where we would be if we spent as much time saying Yes as we do saying No were the words of a friend and senior leader over a coffee in a garden centre one winter Sunday with reindeer grazing outside. Publicity? improve the staff experience on specific issues relating to each network. Submitted forms are themed to help share the learning across the Trust. At the momentwerein theinitialphase, which is for ambulance staff. "Discussions were had locally and the competing pressures of running a 24/7 service would naturally provide obstacles and barriers to getting anything done in a timeframe that would complement the idea that was in my head about how this should work. This site uses cookies to give you the best experience. The link address is: https://www . Pferde beim decken mit einer menschlichen frau Mainz Kirchberg (Hunsruck) (Rheinland-Pfalz). Some of these are outlined below: In May 2017, we launched the Event in the Tent our biggest ever internal engagement event for staff and volunteers of the hospital, providing them with a platform for sharing ideas and building up relationships from across the Trust. <> When you submit a GREAT-ix for a colleague they will receive a formal thank you letter for their portfolio and a postcard. The system is accessible from a Trust computer or from any mobile device via their Trust login (thanks to great work by the Trust IT Team). This group is responsible for developing strategy for and monitoring compliance with policy. Please get in touch if you have any questions or comments. From the amazing work going on in one department to improve patient care to the individual who consistently goes above and beyond, the staff awards are an opportunity for all staff and departments to be recognised. I completed my Datix Certified Professional Course in 2015.<br><br>I am a very approachable, professional and reliable individual who has a . "There are numerous episodes of excellence seen every day. % Itsbeen a tough year for public services anditsunderstandable that people working across these services are feelingadditionalstress and pressure to deliver excellent standards. This has a detrimental impact on culture and wellbeing in a workplace. Wedonthave any dedicated resource to this so have a plan A, B and C for making sure this work is seen through from start to finish. This coincided with the development of our organisational wellbeing strategy and we were looking to deliver it as part of our peer support and learning from events programmes. This browser is not actively supported anymore. We MUST recognise the vital work our domestics & housekeeping colleagues do! Read more about our cookies, data and privacy. "Build it and they will come and come they did. Unfortunately this fails to recognise that the vast majority of what we do on a daily basis is good; indeed some of it is excellent. Long may it continue pic.twitter.com/IzQ1QxN8pp, I submitted an IR2 report but couldnt find the persons name so I put it under their team. St George's related links. Submit a . In this interview, Ben explainswhy theyve started collecting positive feedback through a peer-to-peer system called GREATix. * Yes - and you can publish my name. . Deutsches Hopfenmuseum - German Hop Museum. EXCELLENCE REPORTING (GREATIX): CREATING A DIFFERENT PARADIGM IN IMPROVING SAFETY AND QUALITY D Sinton 1, G Lewis 1, D Roland 2, 3 Abstract Objectives & Background The NHS safety culture predominantly focuses on negative events with staff being encouraged to report incidents via online tools such as IR1 or Datix. Patient Safety Learning is registered as a charity with the Charity Commission Registration number 1180689. With a little kick start from trusted allies, we started to recognise others work and soon the concept took off. An incident you have attended where a colleague has gone over and above for a patient, or something as simple as a colleague who takes the time to ask you if you're ok . Sign up for a new account in our community. We've built on the example of . Wedelvea bit deeper into those that are related to patients to understand what has happened and see if there is anything we can learn. Ultimately we want to use the completion of a #GREATix to share great practice. An incident you have attended where a colleague hasgoneover and above for a patient, or something as simple as a colleague who takes the time to ask you ifyoureok after a tough job. or phone: 01908 660033. The process of submitting GREATix would see a report get submitted by staff scanning a QR code on their phone which was very quick and easy with just a couple of quick steps. Its about to become part of our mandatory training to help with our understanding of how to provide safer care to patients https://t.co/8dVPtUF67B, Our first GREATix- hopefully more to come. NB: the GREATix system isn't yet automatic, so please bear with us as we send them out as quickly as possible! while keeping it as simple as possible for staff to use. Page 12 of 12 Find Out More Some of these conversations may show excellent practice that can be focused on and developed further as quality improvement projects. We all know how to provide feedback when things go wrong: Datix it! Greatix is our employee recognition scheme. -led system where the feedback is not led by hierarchy. We have now run this event twice and it has become a real highlight in the staff calendar, where new initiatives are developed and our ways of working are challenged so that we continue to provide an excellent level of service for our patients. GREAT-ix is an initiative to allow NHS staff to say thank you to each other and help make colleagues feel valued and appreciated. #TeamMKUH represents all staff across our hospital and is our way of demonstrating our commitment and dedication to the individuals that make up our organisation. Wellness, Massagen, Meditation, Reiki und alles rund um die Gesundheit erfahren! Capturing positive feedback from peersisntnew andImcertainly not the brains behindGREATix, which came from the concept of Learning from Excellence. But there was only me doing this and there was no real capacity for anyone else to help out, and to add to this the wheels of change can sometimes turn very slowly. Results Over 350 Greatixes have been submitted in the first year of the project. At the sametime,I put up a tweet with a video I made with a bit more information on it which seemed to landwell. Where we have had specific workforce issues and concerns, we successfully applied for safety critical mitigations which were agreed in areas including emergency and critical care, the Great North Childrens Hospital and our trust-wide transplant and retrieval service. GREATixis a reporting mechanism for capturing positive feedback. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. This world of incident reporting offers the user a warped view on how we operate. Listen to our latestpodcaststo find out What You Need To Know Members of the Royal College of Nursing (RCN) have joined the latest wave of industrial action. I have 14 years experience working in administrative roles within the NHS, and for the last 9 years have been working in a system administrator and system manager roles with the Datix application, including Datix Rich Client, Datix Web and Datix Cloud IQ. Award given as part of a team of dental nurses, working within a new environment, new team,. Some of the feedback from colleagues in these areas has already been extremely positive anditssomethingwerelooking forward to. "Early on I stumbled across a concept of sharing learning from good work that was championed by Dr Adrian Plunkett and his now famous Learning From Excellence (LFE) movement, and this had been on the back burner and niggling away at me for some time. It contains three important pieces of information: The nominee gets a personalised certificate to acknowledge their excellence, and the reports are shared throughout the Trust so teams and individuals can learn from each other. Kath Evans It is our hope that others can follow our example and develop their own or utilise our system. We are unable to assist with parking permits. We would like to join a growing movement aiming to redress the balance and thereby improve care, morale and resilience. Gateshead mum hails doctors and nurses of Great North Children's Hospital after six-year-old son gets all clear from cancer If you have 25 detailed questions people are less inclined to complete it. Trust electronic stationery. improve the staff experience on specific issues relating to each network. \ xdDjF]e:F*=[H]HrwT[a. We are looking at providing posters and stickers to theA&E departments, some of the bigger Minor Injury Units, Community First Responder Schemes, partnering universities etc. This site has been setup by Dr Mel Poole, a Consultant Anaesthetist, to make running GREAT-ix initiatives as easy as possible. endobj Then it wasaboutthe communication process. 4 0 obj To read more about the event, please click here. I would question norms and why they were norms. Does this restaurant offer table service? Whileitsalways nice to be recognised at any level, there is something a bit more special about being recognised by your peers. The HTT meets monthly and reports to the Trust Hospital Transfusion ommittee. You could have it online, as we have done, but could have a box on the station with a sheet of paper that people could post. Thanks to the partnership between Newcastle Hospitals and Newcastle University, one of the trials has helped shape a new method of sarcoma surgery, which uses a harmless green dye called ICG (indocyanine green) to illuminate the tumour under a special infrared camera. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sadly a lot of the learning from excellent practice is missed. Numbers have exceeded Datix reports in several months. FAB Academy: Submit a GREATix (not just a DATIX), Thanks to our RGUC media team for making a great video for my Human factors and patient safety teaching. Want a quick and expert briefing on the biggest news stories? Receiving some great feedback from staff and patients since taking on our secondment https://t.co/vBRDEmgRvks amazing what more manpower and a commitment to patient safety can achieve in a short time! Examples may include positive patient outcomes following expert care or a staff member going out of their way to be helpful in some manner. stream "As my career developed I have taken an interest in how we work and how things are done, why they are done and why they are not done. Back to top of page Despite the amazing work that goes on every day, most of the functioning feedback mechanisms in place are designed around negative feedback or risk management. GREAT-ix is an initiative to allow NHS staff to say thank you to each other and help make their colleagues feel valued and appreciated. In a coincidental turn of events, there was also a request from staff that more emphasis is placed on feedback and praise for a job well done. This website has been setup to make both the submission and the distribution of GREAT-ix letters and cards as straight forward as possible. Initially, it was launched in line with our new intranet site and was mentioned in our Chief Executives weekly bulletin to help to increase awareness while we were getting posters printed forthe stations and offices. At this time more than ever it was essential to have some positivity running through the every day difficulties we all faced, and the reports kept coming. Edited 6 January, 2021 by PatientSafetyLearning Team. GREATix is a reporting mechanism for capturing positive feedback. Click here if you would like to find out more about the staff awards, how you can nominate and who our winners were last year. "The aim of GREATix is to identify, appreciate, study and learn from episodes of excellence. Greatix is our employee recognition scheme. GREATix Please submit a GREATix about a person or team who you feel deserves recognition for something excellent. Our research GREATix Received Confirmation. #Hospitals #BeKind #NHS pic.twitter.com/KQlSUHKMvs, Pleased to announce the launch of @Scotambservice GREATix. I realised that there was little praise offered to staff and the main indicator to the fact that you were doing a good job was that you heard nothing! We all know how to provide feedback when things go wrong: Datix it! "Some time later I find myself holding responsibility for locally managing the incident reporting system Datix. Greatix is our employee recognition scheme. tell you what, Ill just write something myself and put it on a poster and send an email out to all staff introducing them to the ide. I also think itis important that this is a peer-led system where the feedback is not led by hierarchy. Based at the University Hospitals of Leicester, we serve the educational needs of healthcare practitioners in Acute & Emergency Medicine across the East Midlands, UK. Staff were opening up to the idea of saying Well done and the reports started to trickle in. This could be for anything. EIRS cannot substitute for adult, professional relationships and communication that must be learned, nurtured, enabled, modelled and supported. I thinkitsabout keeping the form simple. I later asked for their email so I could fwd it - this was their reply. Director of Childrens Nursing Find out more about the origins of the initiative by watching his video. It contains three important pieces of information: Help us help you get the fastest care and treatment, Patient liaison and advice service (PALS), Staff stories - supporting your career at North Mid. It is an echo-chamber of incidents and near misses and at worst a platform that has become a substitute for peer to peer discussion and healthy challenge. While GREATix is not a substitute for incident reporting it adds value in a system that is frequently under-resourced. Newcastle Hospitals become first in the UK to use climate-friendly gas and air during labour Newcastle mum, Kaja Gersinska, is the first person in the UK to . it can be as easy or as complicated as you want to make it. This could be for anything. Here's the version we use. Members of the Royal College of Nursing (RCN) have joined the . It's easy! . At the sametime,I put up a. I thinkthatsthe brilliant thing aboutGREATix. East Midlands Emergency Medicine Educational Media, Royal College of Emergency Medicine (RCEM), Royal College of Paediatrics and Child Health (RCPCH). Microsoft forms. Ben Watson is a Strategy Implementation and Quality Improvement (SIQI) Manager in the Scottish Ambulance Service. Submitting a GREAT-ix aims to capture the positive events in the NHS and improve safety by sharing and spreading excellence. For the best passle experience, we strongly recommend you upgrade your browser. Email this page Greatixes have been submitted and received by many different members of staff including consultants, junior doctors, nurses, domestic and administration staff. Page 2 of 12 . When theres so much going on, I know I need to become more intentional in my cheering on of others as it pays so many dividends Tripadvisor performs checks on reviews. So, let's turn the table on Datix and start letting people know when they are awesome. Our staff networks will support a fairer and more diverse MKUHfor everyone. Both services will refer you for further treatment should you need it. offer a place to come together, share experiences and facilitate learning and development. Platform? Wedonthave any dedicated resource to this so have a plan A, B and C for making sure this work is seen through from start to finish. The link address is: We've built on the example of the EM3 team in Leicester and are proud to introduce GREATix! What counts as a life-threatening emergency? It made me sad. 2 were here. The person or team the form is submitted about receive a thank you e mail and details of what the submitter saw which they thought was excellent. See 86 traveler reviews, 15 candid photos, and great deals for KH Hotel, ranked #1 of 1 hotel in Geisenfeld and rated 4 of 5 at Tripadvisor. I became curious. Whileitsalways nice to be recognised at any level, there is something a bit more special about being recognised by your peers. Crewe Road South, Reports would come in for a range of incidents and near misses and would require investigation or would be filed for recording purposes. Hotels near Stadtpfarrkirche Maria Himmelfahrt, Hotels near (MUC) Franz Josef Strauss Airport. July -September 2020 This newsletter is produced for the Newcastle Upon Tyne Hospitals by the Hospital Transfusion Team (HTT). Milton Keynes University Hospital. Western General Hospital, Menu Print this page Divisions within the Trust are able to request access to information on submissions within their areas and are encouraged to present these in parallel to incident reporting at their M and M or Governance meetings to share positive learning. It needs to have a bit of momentum to showitsnot just a tick box exercise. Its inception was inspired by the Learning From Excellence (LFE) work of Dr Adrian Plunkett . Its inception was inspired by the Learning From Excellence (LFE) work of Dr Adrian Plunkett. The actions which are valued most by staff, and are the top themes for the GREATix forms, are based around communication, supporting each other and professionalism, as shown by the top ranked themes: "Any member of the Dudley Group Hospitals who sees excellence which they feel should be recognised from either an individual or team, or even a pathway, can fill in a GREATix form: "Where a form has been submitted that has learning to be shared, the patient safety lead and the patient safety champions may ask to undertake an Appreciative Inquiry conversation.

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