Inconsistent Enforcement of Company Policies. For an employee to successfully claim discrimination or harassment, they must prove they were treated differently than their colleagues. She holds a Master of Arts in sociology from the University of Missouri-Kansas City. After the injury, his doctor recommended that he not stand, sit, or walk for extended periods. Its the manager Im always scared of. Workplace Rules For Business Owners & Employees - Wolters Kluwer We make every effort to keep our articles updated. Frequently, this process of deduction leads the employee to conclude that the employer treated them differently because of their protected status (race, religion, sex, etc.). But because the policy at issue was vague, ever-evolving, and inconsistently enforced, the Utah Court of Appeals held that the employers explanation for why it had terminated the employee was pretextual, holding that it was liable for discrimination and/or retaliation. Its challenging to enforce something you dont understand, but when careers are on the line, you want to make sure that people fully grasp what they are dealing with. Example - Justifying Inconsistent Treatment | U.S. Equal Employment First, it provides a record of how similar situations were handled in the past. If you have not recently reviewed and updated your handbook, it is time to do so. Keeping policies updated ensures that they are still relevant. 6. When Kohler confronted Reynolds about these infractions, he said that he was being singled out because he was black. An employer offers inconsistent explanations for an adverse action - first offering one reason and then backtracking and offering a different reason. This rating indicates the attorney is widely respected by their peers for high professional achievement and ethical standards. It can negatively affect employee morale, lead to higher employee turnover rates, and create contention among co-workers, among other things. Find the latest news and members-only resources that can help employers navigate in an uncertain economy. Sometimes supervisors will say, That rule is only a guideline or I thought I should show some leniency toward a longtime employee, Bogas says. However, discipline can also lead to legal problems, particularly if your companys policy doesnt protect your right to terminate at will, managers discipline employees inconsistently, or managers discipline employees for illegal reasons. I would be happy to help. Happy employees dont sue.. To start, managers could be working off of different versions, leading to inconsistent enforcement of company policies by mistake. Support your claims with side-by-side comparison of the the company policies that appear confusing, contradictory and inconsistent. Neither members nor non-members may reproduce such samples in any other way (e.g., to republish in a book or use for a commercial purpose) without SHRMs permission. When people understand why a rule is in place, theyre more supportive, says Hanna Hasl-Kelchner, an attorney and author of The Business Guide to Legal Literacy (John Wiley & Sons, 2006). moreinfo@compliancebridge.com. Inconsistent policies and disparate treatment of workers can be grounds for taking legal action against the company, according to the National Law Review. Social and technological developments over the last decade also require employer response. advice, does not constitute a lawyer referral service, and no attorney-client or You do not base employment decisions on race, color, religion, sex (including pregnancy, sexual orientation, or gender . Members may download one copy of our sample forms and templates for your personal use within your organization. Tax Season Special! Please enable scripts and reload this page. Find out more about ComplianceBridge's Policy & Procedure Software, as well as its Risk Management Software by watching a two-minute demo. There are many reasons why employers should be concerned about inconsistently applying work rules. Legal Issues to Consider When Disciplining Employees, How to Discipline Employees in a Small Business, How to Avoid Legal Trouble When Conducting Performance Reviews, What to Include in Your Employee Handbook. How upper management deals with workplace harassment sets the tone for the company culture, and inconsistent enforcement of company policies is a slippery slope to a toxic environment. Example - Justifying Inconsistent Treatment. Please log in as a SHRM member before saving bookmarks. To request permission for specific items, click on the reuse permissions button on the page where you find the item. You should then appeal the written warning thats still in your file from two years ago. Reviewers can be anyone who consults or hires a lawyer including in-house counsel, corporate executives, small business owners, and private individuals. At the time, the 2015 policy statement was relatively uncontroversial. } Policies and procedures are an essential part of any organization. But, as many employers eventually realize, the mere presence of a policy does not mean employees will follow it. Despite Dicksons order, many employees continued to clock in at nonstandard times. These policies are added to your handbook, communicated to employees, and put into effect. This alert is a periodic publication of Ballard Spahr LLP and is intended to notify recipients of new developments in the law. If you need to terminate an employee, diversify the risk by getting a second person involved in the decision, he advised. Don't put it off. All rights reserved. Managers must impose discipline consistently. The likelihood of being hit with claims of unequal treatment is heightened if noncompliance with the policy results in the use of discipline. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. When you roll out a new policy, do some education around it. Once trained, management and supervisors should periodically review handbook policies to assess whether they are being applied consistently throughout the company. Need help with a specific HR issue like coronavirus or FLSA? When employees are treated differently from co-workers, they attempt to deduce their employers motive in doing so. 89-362 (D.C. Cir. Don't Let Dormant Policies Lie Workplace rules that are ignored or applied unevenly could undermine your business and expose your company to costly lawsuits.Handbook policies are supposed. Instead, consistency matters most when dealing with two similarly situated employees. var currentUrl = window.location.href.toLowerCase(); 297 Kingsbury Grade, Suite 1180 Not only does inconsistent enforcement of company policies around pay damage morale, it also violates the law. It is vital that Utah employers draft clear policies that are consistently enforced. When I say that an employer should not be inconsistent when applying work rules, I do not mean that the employer must treat all employees exactly the same all the time. This means that every time you visit this website you will need to enable or disable cookies again. The attorney Additionally, all managers and supervisors should receive training about policies and the importance of enforcing them fairly and consistently. There are few things that seem to get well-intentioned employers into more trouble than when they apply workplace policies differently to similarly situated employees. Companies will tell me, He was the owner, he said he didnt do it, and that was good enough for us. How does that look to a jury? At the end of the day, treating people with respect, compassion and understanding, and really listening and embracing the whole process, understanding that people truly are our most important asset thats what avoids liability.. A manager of a Burger King outlet was fired for misconduct when he failed to make a bank deposit in accordance with company rules. Please try again. ake the case of John Reynolds, a black employee of plumbing manufacturer Kohler in its Searcy, Ark., plant who was fired for violating company attendance rules. PDF Inconsistencies in everyday patterns of school rules The EEOC argued on appeal that the proximity of Reynolds' complaint of discrimination in relation to his termination coupled with Kohler's inconsistent enforcement of its policies and use of disciplinary actions established facts from which a jury could have drawn the conclusion that Kohler retaliated against Reynolds. After Reynolds had been there about six years, his supervisor allegedly began to enforce these policies against him but not against other, similarly situated co-workers who clocked in and out at similar nonstandard hours. Otherwise, policies will be honored more in the breach. ORLANDO, FLA.Want to know how to avoid lawsuits against your organization? Ways to Address Inconsistent Application of Workplace Policies Following policies and procedures, and why it's important - PowerDMS But that rule, too, was enforced off and on. If your boss only enforces a rule when you break it, that could be a sign of discrimination or workplace retaliation. Furthermore, the human resources director testified that although the white employee's time card showed the same hours as Reynolds - so much so that it prompted Kohler to accuse Reynolds of clocking in and out for the white employee - neither the human resources director nor Kohler questioned the white employee about the oddity or investigated whether he was working his full eight hour shift. The Utah Court of Appeals affirmed, finding that the Commissions determination was supported by substantial evidence and was not clearly erroneous. Review Promotion Practices to Avoid Turnover, Lawsuits - SHRM Luckily, there are a few steps businesses can take to ensure that the policies they make are enforced fairly. There are one of the first things that lawyers ask about when a lawsuit is filed. If managers play favorites or come down harder on some employees than others, it could result in a discrimination claim against your company by an employee who feels that a protected characteristic, such as race or disability, played a role in the managers decision. Learn how SHRM Certification can accelerate your career growth by earning a SHRM-CP or SHRM-SCP. Please log in as a SHRM member. Learn how SHRM Certification can accelerate your career growth by earning a SHRM-CP or SHRM-SCP. In the event of any inconsistencies between the terms and conditions of this Article X and any other . Martindale-Hubbell validates that a reviewer is a person with a valid email address. Invite debate., Track use of policies. Shortly after requesting an accommodation for his disability, an employee was terminated for violating company policy. FindLaw.com Free, trusted legal information for consumers and legal professionals, SuperLawyers.com Directory of U.S. attorneys with the exclusive Super Lawyers rating, Abogado.com The #1 Spanish-language legal website for consumers, LawInfo.com Nationwide attorney directory and legal consumer resources. SUBSCRIBE HERE! Enforce Rules Consistently Favoritism often rears its ugly head in the inconsistent enforcement of company policies and rules. This periodic reminder should help to minimize the likelihood that managers and supervisors will take inconsistent action. However, they did not question the white employee about modifying his shift; this employee also happened to be the son of the plant manager. JOB BOARD, 2023 Chamber of Commerce Southern New Jersey CCSNJ, Diverse But United: Asian American Pacific Islander Heritage Month. Written policies also provide notice to employees of what to expect when they engage in the behavior covered by the written policy. MEMBER DISCOUNTS Currently, 32 states have proposed legislative changes to extend leave time, Zandy said. Use whatever means is most effective, including multiple means such as posting fliers, distributing handouts and sending emails that will bring the change to the attention of all employees. Good, compassionate employers embrace this stuff, Zandy said. Proving discrimination cases is very hard when you have two people. Although the court reduced the amount of Mr. Pickards damages, the Hexcel case serves as a warning and reminder to employers that taking an adverse action against an employee on the basis of an inconsistent, unclear policy can have serious consequences and lead to costly litigation. Managers need to be trained on the ins and outs of these critical employment laws. These cookies will be stored in your browser only with your consent. Policies have to be changed to reflect changes in the law and changes in society.. To learn more, contact us today. The Martindale-Hubbell Peer Review Ratings process is the gold standard due to its objectivity and comprehensiveness. Supplemental Terms. Suppose the company has a sexual harassment policy setting out procedures it will follow when an employee brings a complaint. Employment Lawyer: I Reported Harassment at Work. The email address cannot be subscribed. Stateline, NV 89449 Keeping policies up to date helps ensure that the policy is doing what its supposed to protecting the company and those working for it. MEMBER EVENTS Sounds like trouble and a potential lawsuit. While employees may not intentionally violate workplace policies . } Windows & NAS Monitor and protect your file shares and hybrid NAS. In this case, the court said there was no evidence of the manner by which the employer monitored and enforced compliance with the cash-handling policy, so the employer was unable to carry its burden of proving that the employee was discharged for willful violation of the employers rules (Freeman v. District of Columbia Department of Employment Services, No.

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