Finally, ask Alexa to play the playlist for you. If the Echo cant connect to the internet, it wont be able to play music. Here are some useful tips for solving your Echos connectivity problems. To avoid the extra steps, instead, go into your mobile devices settings, then to Wi-Fi. Then search for the Skill that youre looking for. Restart Your Alexa. Where I was trying to play iHeartRadio and it was dropping. Open the Alexa app and go to Devices > Echo & Alexa > Your device > Bluetooth devices. If nothing else helps, factory reset and starting from scratch will most likely do the trick. Theyll be able to help you determine the root of the problem and may be able to provide a solution. So, whats causing this issue and how can you fix it? We suggest that you start with a tried and true fix for electronic devices: the restart. Thats what i need to know, not how to connect. Check to see if there are any updates available for your Alexa and Pandora apps. Open the Alexa app and hit Settings. First, if you have your device set to turn off after a certain period of inactivity, Alexa will turn off the music. But can you play it using voice commands? There are other radio skills that can be used, the MyTuner skill is good for foreign stations. 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The only way I can get Alexa to play the French radio station Melody is to say "Alexa, ask TuneIn to play the radio station Melody" Most UK radio stations I can get to work by saying "Alexa, play "radio station.". How To Screen Record Facetime With Sound On Iphone, How To Make Custom Notification Sounds Iphone. But, with every problem, there is (usually!) 6 Common Music Streaming Problems and How To Fix Them, Echo Show Song Lyrics Not Showing Or Being Really Buggy, Newsletter (14th Dec 22): Eufy Caught Lying (Apparently? This is the easiest problem to fix and will be covered in the next paragraph. If the light is white, you are connected, and if its orange, theres no Wi-Fi connection. Go to Settings, then tap on the Wi-Fi section. This enables your content such as favorites and playlists to sync. DMCA. Try asking Alexa play (radio station) on Tunein. Amazons help isnt at all helpful on this one! She will start playing the songs in the playlist and will continue to play them until the playlist is finished. Alexa is a voice controlled assistant that comes with Amazon Echo. | No matter which app store you use, make sure to keep the Alexa app up to date. a relatively easy fix. No BBC radio stations on #alexa this morning? This may increase battery usage, but the app will continue running and playing sound until you stop it. It cames after a widespread outage last week that left Echo devices unresponsive for hours, with some users unable to turn on their lights or switch off alarms. Since its release in 2014, the Amazon Echo and its voice-activated assistant Alexa have become household staples. One possibility is that your WiFi connection is not strong enough to support streaming music. You can also do this on Amazon.Com. If the interruptions stop, then the music service was the issue. Just make sure that you add the music to a custom playlist first so that it will keep playing all night long. Amazon offers a one-year manufacturers warranty on Echo devices, so if its still new, contact Amazon for further assistance. The setup always goes smoothly but it soon loses connectivity. The most recent device But dont worry, as connectivity issues are pervasive with these devices. Do not hesitate to contact Amazon customer service. Select the app you want to prevent from sleeping, and then tap Battery. Then one day it went offline and nothing i did resolved this. Tap on your Echo device, select Bluetooth Voice requests to control Sonos and play music will likely fail. Smart speaker In the meantime, if you say Alexa, play BBC Sounds, she will then ask what you would like to hear. If you cant find the issueaffecting you thenget in touch. This can be caused by loud noises or by other devices that are using the same frequency as the Echo. This has recently started happening on my Echo. |, Mobile/Tablet app If youre wondering whether you can use Alexa to help you fall asleep and stay asleep all night, the answer is probably yes. Yvette is a freelance writer who also happens to be a smart home enthusiast! The more obstructions in the way, the harder it will be for the signal to get through. On the next screen, youll see the network youre currently connected to, as well as other available networks. Keep in mind that router signals spread horizontally and downward from the source, so the higher you move the Echo and the router, the better. The Amazon Alexa team said: Our apologies for the inconvenience. If the Bluetooth device is displayed as a Yes, Alexa can play music for sleeping. Open the Alexa app's hamburger menu and select Settings. Your WiFi may be affected by interference which would cause In the App Store, you can also go to your account icon in the top, right-hand corner of the screen. Youll have to resolve your Echos connection issue before you can use it reliably. William Stanton December 29, 2022. This results in interruptions to your music. If youre using your Echo via Bluetooth or aux cable to listen to music, the internet or service on your mobile device may be the cause of your interrupted music. You can ask her to play music from a specific genre, artist, or album. Thats annoying. One way many people use it is for playing music. The app also includes a sleep timer, so you can set a time limit for how long you want the sleep sounds to play. Then turn on the Wi-Fi on the other devices. Im a software developer whose interested in gadgets, homes and DIY, so I have loved seeing smart homes (and home automation) become increasingly popular over the years. The tap Pair a New Device. You can also ask her to keep playing the last song or station that she played. This means that, in the meantime, you will need to download BBC Sounds the BBCs radio and podcast app to be able to access its stations. Like any other customer service, they will probably test your patience by politely asking you to repeat all the steps youve already taken. Under investigation, Listeners hearing Red Button broadcast after launching BBC Sounds TV app, BBC Sounds Perhaps its your Echo itself thats having issues. ), Heres Why Amazon Echo & Alexa May Soon Be Subscription Only. Does anyone know what a flashing blue light means? This topic has been closed for further comments. Also, try to keep the Echo at least 8 inches from the wall, as this can dampen the signal and cause difficulty when trying to use voice-activated features. ), & Other Smart Home Updates, Ring Device Health Says That Voltage Is Too High (Danger!), 11 Reasons Why Smart Thermostats Are Pointless, How To Tell If Someone Is Watching The Wyze Cam Live Feed. That way, youll reduce interference from other devices while increasing the connection and range at the same time. Another possibility is that there is something wrong with the audio file that you are trying to play. Another issue that may affect playback has to do with Bluetooth. Why is there no audio when I try to play a programme? If you have any questions, feedback or suggestions about this article, please leave a comment below. How long will Alexa play music before turning off? Even dishwashers, air conditioning vents, or stereos can cause minor problems. Required fields are marked *. You can also ask Alexa to play music from a specific artist or album. You can set for example a default music library or a You can then say, Alexa, ask BBC Sounds to play Radio 1, for example, and listen to BBC stations through your smart speaker as normal. Another possibility is that the Echos microphone is experiencing interference. There are a few possible reasons for why your Alexa might keep stopping when playing music. This option is great if you want to have all the controls at your fingertips and have a wider range of music selections. Its similar for Echo devices with screens: white light good, orange light no connection. You can ask her to play a song, a station, or a playlist. On the bottom of the Echo, theres a power LED that serves as a Wi-Fi indicator. Go to the Amazon Music app, tap, and hold the app icon. If you want to see if the Skill is the problem by disabling, then enabling them again, you have two options. There are several possible explanations for why Alexa might stop playing music. Then you can open the Alexa app on your phone and start the setup process over again. Unrestricted: The app will be permitted to run in the background without any restrictions. If your Echo isnt visible, it may not be in pairing mode. However, there may be some exceptions. WebThese are three likely reasons this is happening: 1.) The show is better but the echos never reconnect. Playback stops unexpectedly: If SiriusXM stops playing on your Alexa device, please ensure your login is not currently being used in another location. The most recent device to be logged in will be the one that is able to play SiriusXM online. Your username and password can be used on more than one device - but only on one device at a time. Disclaimer: Some pages on this site may include an affiliate link. Why am I unable to access BBC Sounds on Alexa even after linking my account? Generally, most Alexa devices are capable of playing sleep sounds overnight. Echo 2nd generation. We've identified a problem with Google Assistant. Do the same with your modem and router, and turn off the Wi-Fi on all connected devices. Thanks, I will take an in depth look at that tomorrow. |. Trying another device if possible For Android users, youll go to the Google Play Store. Bluetooth has an average range of 30 feet. You might also consider setting up a dedicated Wi-Fi network for your Wi-Fi devices, or moving a bunch of devices to a non-Wi-Fi setup such as using Philips Hue bulbs and the Hue Bridge. This does not effect our editorial in any way. How do you get Alexa to play continuously? Privacy Policy | Some users describe this issue as being specific to certain music streaming services. Once you tap on that, youll see apps that were recently updated, or need to be updated. When the light ring turns orange, your device will enter the setup mode. But Sorry, our virus scanner detected that this file isn't safe to download. If theres still no connection, theres a possibility that youll have to contact your Internet Service Provider for technical support. Once youve connected the Skill, you can go to the Entertainment section of the Alexa app. For example, "Alexa, play thunderstorm sounds." We are aware of this and working on it. If that doesnt work, go down the list until the problem is solved. If you want to see if this is the issue, try using another music streaming service such as Pandora or Apple Music, just to see if the music has the same interruption. In order to find and turn this setting off, please follow the steps below: Go to phone settings Go to Device Care Select Battery Find and select iHeartRadio DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. The Amazon Echo can only connect todual-band Wi-Fi (2.4 GHz/5 GHz) networks that use the 802.11a/b/g/n standard. It might be that your internet connection is too slow and doesnt have enough bandwidth for streaming audio, or that the connection is flaky and experiencing excessive packets loss. WebWhy do BBC Sounds streams stop or cut out when listening on my Alexa device? You may have your device set to shut off Wi-Fi once your screen goes to sleep. | You can access all of these sleep sounds by saying, "Alexa, play sleep sounds" or "Alexa, play nature sounds.". You speak into the void, and nothing happens. Dollarbill1979 5 yr. ago It's funny this came up. All rights reserved. Why is the sound distorted on episode nine of The Whisperer in Darkness? WebThe problem is that my Echo, randomly (after some minutes or hours) stops playing radio station saying something like The radio xxx is not available now. Have you established that everythings okay with your network access? If youd like to join in, please sign in or register. When you pull up the app in the respective app store, if it needs to be updated, youll see the word Update towards the top of the page. Next, ensure your internet A poor Wi-Fi signal makes it hard for your Echo to connect to the internet where its retrieving your music. Alexas abilities range from turning on the lights to ordering pizza, but one of her most commonly used functions is playing music. Here on Smart Home Point, she shares her knowledge with the world in hopes itll help you create and maintain your smart home. Unfortunately, when you open up the Alexa app on your phone, youll If you want to listen to a specific sleep sound, you can say, "Alexa, play [sleep sound name]." First, make sure that you have enabled the "night mode" feature in the Alexa app. But, how long will Alexa play music before turning off? | Alexa will play music for about an hour before turning off. WebIf your Alexa has been randomly playing music, there are many things you can do to fix it. If theres a multitude of devices connected to your network, your Wi-Fi will probably be unable to keep the pace. Skills may also need updating or may need to be uninstalled, then reinstalled. What if the ECHO is the only device that loses the WFI including a Google home that is 15 feet further from the WIFI than the ECHO which is 2 feet from the WIFI. i have other echo devices that still work flawlessly which tells me the wi fi is fine. Once there, search for Alexa. This happens to me a lot, too. These are not stubborn problems, and the following steps will guide you on the same. Amazon Alexa users are reporting issues for the second straight week, with reports that Echo devices have stopped playing BBC radio stations. Other times it plays up to 50 songs on my list, but it always gets to Alexa saying " having problem playing pandora lisit". I have a multi speaker setup (PlayBase, Sub, two Sonos Ones). If not, perhaps your Wi-Fi is the problem and not the Echo, in which case you should focus your efforts on fixing the Internet connection. For example, the Echo Dot does not have a built-in speaker, so you may not be able to hear the sleep sounds if youre using the Dot in a bedroom. Switch Wi-Fi networks, if possible. Restart your Alexa device by unplugging the power WebPlayback stops unexpectedly: If SiriusXM stops playing on your Alexa device, please ensure your login is not currently being used in another location. Like apps, skills give Alexa the Once youve moved the devices closer to each other and reduced the distance, the signal should improve, and so should your music playback. If the music has been playing for a while and is at a high volume, Alexa will turn off sooner. There appears to be a glitch with Alexa that means it will only play a BBC radio station if you do so through BBC Sounds. There are several ways to get Alexa to play continuously. TuneIn in the UK is now geoblocking the majority of radio stations based outside the country. However, if youre not using your Echo device, we recommend turning it off to conserve energy. Can Turning Smart Bulbs Off And On At A Switch Damage Them? The problem is that it stops after one song. From the Alexa app home screen, go to More, then Skills and Games. I am quite new to this device, but have been happily using it without any real issues until last week. Another slightly less popular way to play music via your Echo is an aux cable. If you tried the solutions above and came to the conclusion that your Echo needs replacing, check to see if your device is still covered under Amazons warranty. There are also a number of instrumental tracks and meditation sounds that can help you fall asleep. So, if you want Alexa to play music for a longer period of time, ask her to play music at a low volume. 2.) Note: Connection to your router's 5 GHz channel isn't applicable with Amazon Tap. Web6 Main Reasons Why Your Alexa Might Stop Playing Music 1) Your Alexa device is not connected to the internet. You can choose which service Alexa uses to play your music for streaming stations and general requests. This is based on how long the music has been playing and how loud the music is. Or, if you want to listen to music for a shorter amount of time, ask her to play music at a high volume. Streaming music to your Amazon Echo typically goes on without a hitch. But with aux cords available in lengths of even 12 feet, its definitely a viable option! Here are a few tips on how to keep Alexa playing music all night. Select your Amazon device, then Language, and ensure UK English is the set language. Please check your device settings to ensure Wi-Fi stays enabled. Find the small hole at the base of the device, insert the tool, and press in the reset button. You have finished setting up your brand new Amazon Echo, and youre eager to issue your first voice command to Alexa, Amazons voice control system. I tried that and several other ways of saying it. Fortunately, the chances of the issue being too serious to deal with on your own is low. You would simply go into your Devices Settings, then to Bluetooth. This may be able to fix some glitches that happen with music playback. Can it be that this echo plus device simply failed? Another possibility is that the Echos microphone is experiencing interference. Smart Home Point 2019-2023. Thanks! Please note that all comments go into a moderation queue (to prevent blog spam). Why on earth spend large sums on a device which relies on voice inputs when a real Internet radio does it so much better and more reliably with old fashioned displays and menus? Move both the Echo and your router as far away as possible from all electronic devices in your home that could hamper the signal. Why Does Alexa Keep Cutting Out? You can also ask Alexa to play a specific album, artist, or genre of sleep sounds. One of the many things that Alexa can do is play music. You can also ask her to play ambient or nature sounds to help you fall asleep. When you find it, click on the Skill. Meaning, you can practically see your Echo from your mobile device, and vice versa. Great suggestionshowever my Echo dot does not have the LED light indicator for WIFI strength that you referred to?? However, this range can be affected by obstructions. Next, create a custom playlist that will keep playing all night long. Alternatively, in the Google Play Store, you can also use the menu that pops out from the left side of the screen, then go to My Apps and Games. You can either create a new playlist or add songs to an existing playlist. Weak Wi-Fi signal If thats whats happening, there may be little you can do in this case. This will ensure that she doesnt respond to any of your questions or requests during the night. Due to the common nature of these problems, there are many workarounds. Update, Download option not available for some programmes. Alexa completely failing to understand a single BBB radio station pic.twitter.com/0SI6GV83dF. Some of them dont even support the 5GHz channel, which can make the 2.4GHz too busy. At the end of the day, we all want to be able to listen to our music uninterrupted. Inconsistent internet connection? In the Alexa app, you can connect to your favorite music streaming service via Skills. Wait for about 30 seconds, then turn the Unfortunately, there doesnt seem to be a solution to using Spotify that doesnt involve interruptions at least not yet. This will reset the Echo and may fix any software issues. Best answer by UKMedia 31 December 2018, 10:45. On the next screen, you can then choose to Disable the Skill. I had the same issue on my echo dot this morning. Tap on the i next to the Wi-Fi network youre connected to. With the classic Echo Dot, you can simply say, Alexa, next song.. Still, choosing the right channel should be up to you since both options have advantages. Poor wi-fi connection? Update, Audio intentionally distorted in episode nine of The Whisperer in Darkness, Mobile/Tablet app There is no definitive answer to this question as it depends on a number of factors, such as the specific make and model of Alexa device you are using and the type of sleep sounds you want to listen to. You can request the specific radio station and it should play as normal.. Head to Amazon's website for full In order to determine the root of the issue, its important to troubleshoot your Echo. If your Echo is connected to the internet and youre still experiencing issues, try unplugging the Echo for a few seconds and then plugging it back in. The next screen will tell you the strength of the Wi-Fi network. In cases like these, it may be best to reach out to Amazon for further assistance. Some options include: Deleting and re-downloading the title Sometimes the download may have been incomplete or corrupted. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Amazon Echo Alarm Is Unreliable (Its Too Quiet Or Doesnt Go Off! Starting with the simplest solution is an excellent place to begin. If thats the case, its probably the Echo that doesnt connect. She owns several smart home gadgets like strip lights, smart bulbs, cameras, and more! There, youll see an indication via the number of bars of how strong your signal is. One possibility is that the Echo is experiencing connectivity issues. First, you can stream music to your Echo via the Alexa app. If youre not sure which sleep sounds to choose, the Alexa app has a sleep sounds library that includes a variety of sounds and tracks. These Skills link your Amazon/Alexa account with the streaming service of your choice, such as Pandora, Prime Music, Spotify, Tidal, and others. | Your email address will not be published. Not on Tunein on tablet or smartphone or even PC, just from Stupid Alexa. This time, it is not found doing a search using the Alexa app. This can be incredibly frustrating for Echo owners, as it can interrupt whatever music or podcast they may be listening to. We apologize for the Whether its Rock, Rap, Latin, or Classical music has the power to move us. The station is as above "Echoes of Bluemars". A connection via Bluetooth or an aux cable evades the issue of interrupted music with Spotify and Amazon Music. This can result in anything from distorted music, to your favorite song cutting out midway through. When resetting the second-generation of the Echo and the Echo Dot, heres what youll do: Press and hold the Microphone Off and Volume Down buttons at the same time for about 20 seconds until the light ring turns orange and then blue. If the music has just started playing and is at a low volume, Alexa will play music for longer. Why do BBC Sounds streams stop or cut out when listening on my Alexa device? I've just played it by finding it via Tune-In in the Alexa app. But with some troubleshooting, you can get back on track to listening to your music, sans problems. Simply say, Alexa, pair for it to become visible to the device youre trying to connect from. pic.twitter.com/CNXsPOfeuw. One day it will find and play a station the next it can't find it! If at all feasible, move your device closer to the router, or think about purchasing a Wi-Fi Wi-Fi Wi-Fi routers using the 2.4 GHz band may have an indoor range of up to 150 feet and an Related Reading: Echo Show Song Lyrics Not Showing Or Being Really Buggy. WebOpen the Alexa app, then tap Settings > Device Settings. But what if it doesnt work? The third possibility is that there is an issue with the Echos software. BBC Sounds playback on Alexa stops or cuts out BBC Radio 4 | Update Do the same with your modem and router, and turn off the Wi-Fi on all connected devices. The first step is to check your internet connection. The first is through the Alexa app. Always losing connection, getting that red ring saying its having a problem whereas my 1st gen Echo has been flawless. When it comes to Amazon Music, however, you dont need to connect it via a Skill, since its an Amazon product. You can stream music via your Amazon Echo in a few different ways. That can be a good thing since that leaves the 5GHz unburdened.
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